Customer Ratings & Reviews

I was having issues with my labtop helped me out also needed to install an app helped out Very professional and help me step-by-step

Remote service is very convenient for the busy person who cannot get to a store.

Geek Squad is the best! I didn't even have an appointment but they still helped me with my computer! So worth having a warranty!

I purchased the Geek Squad computer support program for two years and had a fix of my computer's Windows 10 program. Problem fixed!

The only think I dislike is you have to make an appointment. It makes sense but it's hard for me to pinpoint a time to be there.

They did do a good job of cleaning up the computer, but I am currently having issues with the USB ports to which I am taking it back for them to service it.

Great service. Just wish paying for the annual 24/7 service meant you didn't fall into the same 5-day queue as everyone who doesn't pay for the service.

It was a problem that required to have to clean the hard drive. Best Buy was able to save some of my files. Having a warranty for two years is comforting.

The Geek Squad has always been very helpful and able to address any technical issues we have had. Recommend them highly.

I plugged this device in and it took very little time for it to become ready to use. I definitely appreciate the extra storage!

Great service. Courteous, friendly, helpful, and very patient with me. They explained everything they did to my computer and why.

The best thing you can ever have when you have problems they help you get it fixed ASAP don’t know what I would do without it.

This service covers our computers. We have always received excellent service and or help from the Geek Squad in Monroe NY

Best investment I have ever made. Their service, knowledge, and friendly support staff, has made my life so much easier..

I have had several issues with my computer and Geek Squad was able to fix the problem in a very short time. Glad I got the service.

These people have all been so kind and helpful and have fixed every problem I have had -- both in-store and on the 800 connection.

Geek Squad is worth the extra money for the peace of mind to make sure purchases are set up and serviced at a high level

Great service, timely. Associate explained everything clearly and was very patient. Service is very convenient and worry free

Signed up for the one year geek squad service plan, so I know my computer is in good hands if something bad was to happen again.

Understood my experience with the first computer. Computer did not work even after 8 hours of help by HP Omen technical support.