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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,307 reviews
  • Rated 5 out of 5 stars

    Paid off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a family of four, two of whom are toting their laptops to college and back, this service definitely was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extra support from geek squad is so important when you need an educated person available to troubleshoot issued

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from all associates at the Stillwater location. Geek Squad did a great job of explaining everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently renewed my protection plan. The system was wonky so I called customer service. They helpex fix the issue promptly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to bring to the store and have fixed when you have geek squad. Worry free fast and very helpful to explain my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech helped me and my wife set up new computer. He explained what he was doing in simple terms a TrueType great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough remote service to speed up laptop. Took control remotely, updated all systems and ran defrag. Works like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24/7 support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to have purchased the 3 computer option of geek squad. I am able to get help with any issue on any of my platforms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is absolutely the best tech support that I have received and would recommend them to anyone with computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful in setting up my computer. They were also able to remove malware on another one of my computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and people involved in the Geek Squad service provided. They were prompt and accomodating - very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as an added protection to my new purchase. I love the fact that up to 3 laptops are allowed for geeks quad to work on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR SOMEONE THAT IS NOT VERY TECH SAVVY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR SOMEONE THAT KNOWS LITTLE ABOUT COMPUTERS. VERY HELPFUL IN ANSWERING QUESTIONS AND EXPLAINING THINGS COMPUTER RELATED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys there are great in what they do they answer all my questions and do a great job of cleaning the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop for my daughter in law, this also covers security and support on my other desk top at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 5 new computers plus apple iPad etc. Very happy with geek squad setup, configuration. Professional advice for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to store pictures and stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job walking me through what was going on with my computer. Now it runs a lot faster!!! Thank You Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is a good investment on my computers. Mainly for the peace of mind - whether I use it, or NOT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad help me with the issues on my computer without having to spend a fortune doing this. Highly recommend this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people who helped me were professional, knowledgable and they completed the work in less time than estimated.

    I would recommend this to a friend