Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,307 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with a computer early this year and they handled the issue in a timely manner,! Pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Geeksquad A lot! I’m old and need support and help. Love them , couldn’t do it without them. Thank You !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t support most warranties but this one I great and reliable! Well worth the money for the effort they provide!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my computer and didn’t put antivirus on it. It got hijacked. Geek Squad fixed it and put the necessary software on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these techs. Setup my new laptop and transferred files. Made my life so much easier. Took my laptop home ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad set up my new computer. The were very professional and caring when explaining what they were doing. Thank You!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the support I get

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to call them and get the help I need. Whenever I go into the store they are always so helpful .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great great great. easy, simple to purchase & have always for years had great support and help from geek squad for my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad many times -- they are always knowledgeable, helpful, and solve the problems at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always totally responsive, professional and on time in their service work. I would recommend hem to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year support review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my laptop in for a check up. Got rid of some mal ware and installed webroot for me. Laptop works better and faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    very professional and courteous staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional, treated us with respect, listened to our concers, made clear what was planned and what we should expect as well as a time estimate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, efficient, friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to wait. I was explained what was wrong with my computer. It was fixed in the day and all the data were saved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew took very good care of us! I also liked that we get our antivirus included in the package. Thanks again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job in removing virus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on time as promised although the wait at the reception line took more than expected due to under staffing during pick up. Only one person

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2weeks of purchasing, iMac needed a little fix up. One call to Best Buy and help was on the way for me to get service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love the geek squad crew. I have them for my computer, tv, and all of my appliances. Wouldn't go anywhere else to shop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Turnaround !!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop had been acting up and the total turn around time was half of what the promise had been !!! Great job Geek Squad !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a relief to have a reliable resource for when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Local Best Buy provides very good service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being a computer expert, I rely on Geek Squad to help me when I have problems with my computer. They do a good job for me.

    I would recommend this to a friend