Customer Ratings & Reviews

I love being able to call them and get the help I need. Whenever I go into the store they are always so helpful .

I purchased the 1 year support for up to 3 devices, and so far have had 2 laptops repaired. Service was excellent and timely.

Original contacts and follow- ups were all very well completed. I seem to have problems under control, thanks to the Geeks!

I have used the Geek Squad many times -- they are always knowledgeable, helpful, and solve the problems at hand.

It's always a relief to have a reliable resource for when things go wrong.

Everyone treats me with respect and are well knowledged in every area I needed. I’m very happy and satisfied. Thank You All.

geek squad girl was very patient explaining everything to me and took care of the problem with my pc. I give her 5 stars

Easy to transfer my profile and saved games to the new console- very fast processing speeds and the graphics are fantastic.

Geek squad was good of providing help with my laptop.they answered my few questions I had & havnt had a problem since .

Very helpful with installing products and advising with issues. Repairs have always been done in a timely fashion.

Computers were repaired in a timely manner. Customer service was great. Both my laptops and my table continues to work well.

I have had the Geek Squad off and on for the past 12 years. It is a great service...I trust them and reccommend them 100%!!!

They were courteous and helpful. Didn't make you feel stupid because of your age or expertise. Answered all my questions.

waited over 2 hours for tech support and gave up. got a call back 10 minutes later. in 1/2 hour the tech fixed mu problem.

Hunter was very knowledgeable and helpful. He was able to answer any and all questions I had for him. Friendly service too!

easy to use and set up I was pleased with the customer service and the Geek Squad. I have had no issues with my purchase

Geek squad was wonderful in educating me about my products and downloading my programs. Saved me tons of time and confusion.

Love it. Easy to use great graphics and resolution. Would recommend this product to anyone looking to purchase a new computer.

I recommend 100% to make all the compresses of technology in best buy because they offer an excellent professional service.

Geek squad customer service was excellent.they had my computer fixed in 24 hours and were very polite and courteous to me .