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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,307 reviews
  • Rated 5 out of 5 stars

    Great and fast repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me Great and fast repair service. Fixed it right the first time and notified me as soon as it was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got my computer working! Very curious. If you need service....the easiest thing to do is make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older computer and they helped me get it up and going with the least cost. They went above and beyond !!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard drive went out on laptop...had fixed...cleaned and ready to go in about 3 days.....communication was a problem since I am hearing impaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel I interacted with knew exactly what they were doing. Would recommend them to family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everyone was very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that worked with me were friendly and professional. With the exception of my file being lost for whatever reason, it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great movie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John Wick is the greatest action hero of all times, only 2nd to Chuck Norris. Can't wait for John Wick 3. Boom!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to bring my laptop in a couple time BOTH times the problem was operator error. And they were very polite about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop w/a fast turn around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was fast and had a quick turn around with fixing an issue with my laptop. So glad I purchased the warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 2 year Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it to help with our electronics that we currently have just in case. Best investment ever. Recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with the Geek Squad Team in Scottsdale was very pleasant. They were very knowledgeable, patient, and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad does a great job. The issue is trying to get someone on the phone. Even when do get an agent on the phone they shuffle you around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a year of Best Buy Geek Swuad so if anything happened to my grandsons gaming laptop he would have professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has helped me in numerous occasions. Everyone has been friendly and willing to go my pace when explaining things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this to my purchases. They’ll fix everything and you don’t have to come out of pocket for more money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase from best buy occasionally but satisfied for the most part. Camera worked great. Computer needed fixing but is OK now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came when he said he would. Diagnosed problem in a reasonable amount of time. Set up return date to repair tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is alright!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've taken my computer in a couple times to have it looked at and the tech's have always been very pleasant and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well trained staff for ease of installing equipment. Can answer questions and demonstrate features of purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick was my geek and he was without a doubt the best service person I have ever had. So knowledgeable and professional.

    I would recommend this to a friend