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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,307 reviews
  • Rated 4 out of 5 stars

    I really like there service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always takes care of my issues with my laptops or phones even. Very polite & knowledgeable people. I really appreciate them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by protection from Geek Squad. Had to return a laptop twice and they fixed it fast. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No virus, new program!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs removed the viruses, loaded the new Windows 10 program! And later they found problems with the hard drive!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great this time but will need more tries,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with this first experience but there is still some software that I cannot get rid of and the system doesn't notice it as not good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protection for a reasonable price. Geek Squad has saved me many times. Long live Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PROTECTOR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave the Geek Squad my business after years of worrying about my online safety. The plan I have is a keeper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derrick was my geek and he was without a doubt the best service person I have ever had. So knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs knew what to do helped me understand how to do several things. They had a great deal of knowledge about many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and knowledge most exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two service calls on time and successful. Problem solved with the exception of problems with Spectrum email service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer and speaker set up works well, but I did have a problem getting the speakers to work. Geek Squad assisted me and it works fine now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    praise to compter geek sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    store geek squad failed computer geek squad was awesome spending 5 hours to set up what store gee squad failed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is running like a champ. The kids forget to close out the sites when they leave. Too many apps left open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24/7 service from experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed a little costly, but it covers 3 devices, so we'll worth it for our family, since we are not very tech-saavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and a 1TB SSD. The Geek Squad installed the SSD, Windows 10, and the drivers for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is absolutely the best tech support that I have received and would recommend them to anyone with pc problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase from best buy occasionally but satisfied for the most part. Camera worked great. Computer needed fixing but is OK now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgrable and showed me somr things to do on my pc. product was done before the promised time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I haven't needed to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech pitched this as the best value for having my laptop computer repaired, if I were mostly staying the the US for the next year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took a computer in Has lots of virus And they help us and explained us with a lot of patience Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and ready to help and explain. Kyle is wonderful and breaks everything where it is easy to understand.

    I would recommend this to a friend