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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,307 reviews
  • Rated 5 out of 5 stars

    Geek Squad is always there for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 24 hour support as well as well as Webroot Internet Security have been a blessing to me for three years now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the 24/7 geeek squad support and I was able to take my laptop any time and as many times I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly, and great service... and know more than just computers and laptops... got me to be a cable cutter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have available.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve already received our money’s worth from the superb assistance given us by Geek Squad. Well worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad transferred all my files from my old computer and installed the new software quickly I was very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my problem solved when I wasn't even sure what the problem was with my computer. Thank You Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works amazing on your PC or computer great product for the price keeps your computer safe I highly recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am confident with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m no computer expert, but it is good to know that there is a team available to answer questions I can’t answer and resolve issues I can’t.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd try is better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take my computer in twice for the same problem. I received the service for a reduced price. Glad I now have the Geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have paid for Geek squad support for two years now. It’s great to have knowledgeable people working on my computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this program it has save us a lot of money with 2 computers we get them clean all the time thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service with a smile..... impressed with not only their knowledge but in relaying info to me the customer....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is polite patient and knowledgeable The Mac Pro I purchased is great! Apple service is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need their help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is essential for people like me who did not grow up with computers. It’s definitely worthwhile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad very helpful and knowledgeable! Always ready to answer any and all questions or fix the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Patient and Encouraging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Dude put me at rest I was nervous and excited He walked me through the process and boosted my confidence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys that work at my store are fabulous. They answer any question I may have and helped me out quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and knowledgeable. They were Easy to work with and corrected my issues in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People on GeekSquad are so helpful. Since you're there at the front desk, the help starts. Definitely a thumbs up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell Laptop is good - support is just as important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most important is you get the support & all the help you need when going through Best Buy. I did't get when I ordered Best Buy online.

    I would recommend this to a friend