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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 3,307 reviews
  • Rated 5 out of 5 stars

    Great Ins.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was not working, so I took it to may local Best Buy and they fixed it plus I got a whole year of ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad 24/7 takes a great weight of my mind. Any questions or issues are dealt with immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s hope I never have to use this insurance policy. Well worth it to protect my investment. They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effective and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had a very low level virus and Geek Squad was able to squash it. Webroot anti-virus software is good, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer attention to details .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad spent a lot of time setting up my computer the way I wanted .. Details were all meet to my sanctification.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives were all helpful, from dropping off my computer to picking it up and explaining things to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job protecting my computer from everything. Easy to set up and use constant protection would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad worked with my son to repair his laptop. They are friendly,helpful & efficient in completing repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very helpful in explaining what needs to be done and how to do it. I am pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very responsive team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed one call for guidance support. Member of the Geek Squad was dedicated to customer resolution and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a valued service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. Peace of mind when you have this protection. Especially when its a gift for grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help on my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my computers, and sometimes could not get online. the technician cured my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend a Geek Squad membership. Great phone support as well as polite, knowledgeable on-site support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their expertise is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many challenges with technology and Geek Squad in-depth knowledge and ability to resolve is outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred my old files well and returned my disk drive and external disc drive that I left in cart in parking lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job with repair. Kept me informed throughout the process. Finished early. Thank you Richard and Adam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always glad that we purchased this service. Better to have it and not need it, than to need it and not have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad support when buying a PC from best buy for professional service and piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally awesome policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a deal I couldn't refuse. Any device any time up to 5 devices for an entire year. Got all my hardware fixed up and running again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really saved me when my hard drive went out. They got my computer working so I did not miss work for days.

    I would recommend this to a friend