Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,307 reviews
  • Rated 5 out of 5 stars

    A MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not geek person dont hesitate and get geek squad! Fast, efficient, knowledgeable and the cost pays off!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a valued service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen. Peace of mind when you have this protection. Especially when its a gift for grandchildren

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help on my computers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble with my computers, and sometimes could not get online. the technician cured my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work and customer service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was "ill". The young men I spoke to and who worked on my computer were very knowledgeable and polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase for an older laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have taken this laptop in on two occasions and had to pay nothing for the repairs since I purchased 24/7 support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased support for re-install of Windows

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the support to have the Geeksquad assist with install of 64bit windows install. The Geeksquad guys in the store were efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the service. I just wished that the members of the Geek squad don't pick up the phone while you're standing in front of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very awesome group of knowledgeable people.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very helpful for all problems I had on the new one I purchased plus helped cleaning off and updating old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and the guys out front that take ur equipment did a wonderful job No further issues on my lap tops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable staff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dealt with two different guys. Both were very knowledgeable and helpful. Both took extra time to talk with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad support for my computers. The service was faster than expected. It is totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always gotten exceptional service from Geek Squad. They have always resolved my issues and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guy are very good at explaining what it is they do and are very patient with those who are not so tech savvy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection Plan!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan, Geek Squad is amazing! Would not buy a computer desktop or laptop without it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They fixed my computer quickly! I am pleased with the professionalism displayed by the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great comfort having them at my back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever a glitch occurs on my computer, I know right where to go to get help. The GEEK Squad never lets me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support for Son's Gaming Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Technician diagnosed and resolved my son's problem with his computer quickly and we we're on our way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used this services once & it served me well. I'm always of the opinion that it's worth buying protection plans on your devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed feelings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to call the geek squad after getting home to set up my printer I just bought. I did the online chat & they indicated it would take 30 min to 1 hr before they could help me. I was unable to wait that long & asked me to come back on line later. I did & the they indicate it would be 2 hrs before they could help me. Feeling frustrated I then ended up doing it myself without problems. So then I questioned why did I buy this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have been a great resource. It's a bit inconvenient to schedule an appointment versus being able to just go into the store for help.

    I would recommend this to a friend
Sponsored