Customer Ratings & Reviews

They have been a great resource. It's a bit inconvenient to schedule an appointment versus being able to just go into the store for help.

Geek Squad repaired/updated our computer. They were great to work with and shared some great information with us.

I needed to call the geek squad after getting home to set up my printer I just bought. I did the online chat & they indicated it would take 30 min to 1 hr before they could help me. I was unable to wait that long & asked me to come back on line later. I did & the they indicate it would be 2 hrs before they could help me. Feeling frustrated I then ended up doing it myself without problems. So then I questioned why did I buy this service.

Geek squad is a necessity for any product. very knowledgeable and help figure things out! Well worth the money..

The Geek Squad that I purchased along with my computer has been great. They respond quick and are patient and kind!

Extremely helpful and patient staff. Were able to help repair the dektop without disrupting my data as i asked!

I just used the service recently. The agent did an excellent job . I will definitely recommend to all my friends.

Service was excellent. I did not have an appointment, however they worked me in and was able to help me.

Very knowledgeable staff, know how to quickly analyze your problem and provide a solution. Friendly too.

Very pleased with the service provided and would recommend to everyone how efficient the Geek Squad personnel were.

your geek squad department did an excellent job on computer service and software repair on my computer. THANK YOU!

geek squad are very helpful, understood our needs and if we had any questions they answered them so we understood

The geeks were very very helpful! They explained everything very thoroughly and even cleaned my equipment for me.

This is a good service if anyone needs help with any computer issues. I find it best to schedule an appointment.

Customer service was very professional and polite. She went above and beyond to solve our problems which she did.

Haven't used it except when I first purchased my new laptop. But I am gld to have this service in my back pocket.

The setup and preparation of my computer was done well. Within my contrast period, I never encountered problems with my system.

The reason we shop at Best Buy is for the service and the geek squad is the heart of the service.They are great!

I have used Geek Squad in the past, and will need to use them again on a computer with Windows issues. They have always done a good job.

When I went into Best Buy people they were so helpful and explained exactly what they were going to do to my computer when I took it in