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Customer reviews

Rating 4.6 out of 5 stars with 3307 reviews

Rating Filter

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 3,307 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has helped me solve all my computer problems. A real life saver and always ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired/updated our computer. They were great to work with and shared some great information with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that I purchased along with my computer has been great. They respond quick and are patient and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a necessity for any product. very knowledgeable and help figure things out! Well worth the money..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service no where you can get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just used the service recently. The agent did an excellent job . I will definitely recommend to all my friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are prompt and do good work. I never had an issue with the geek squad. One policy can basically cover your whole household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and patient staff. Were able to help repair the dektop without disrupting my data as i asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service provided and would recommend to everyone how efficient the Geek Squad personnel were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer service and software repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your geek squad department did an excellent job on computer service and software repair on my computer. THANK YOU!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad are very helpful, understood our needs and if we had any questions they answered them so we understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were very very helpful! They explained everything very thoroughly and even cleaned my equipment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cust. service was a great experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was very professional and polite. She went above and beyond to solve our problems which she did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it except when I first purchased my new laptop. But I am gld to have this service in my back pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful product help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service if anyone needs help with any computer issues. I find it best to schedule an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. I did not have an appointment, however they worked me in and was able to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad at Brier Creek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable staff, know how to quickly analyze your problem and provide a solution. Friendly too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great offer on inhouse support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past, and will need to use them again on a computer with Windows issues. They have always done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason we shop at Best Buy is for the service and the geek squad is the heart of the service.They are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like the helpful people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went into Best Buy people they were so helpful and explained exactly what they were going to do to my computer when I took it in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent at diagnosing and addressing issues with my laptop. Great technical support without being too "techie."

    I would recommend this to a friend
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