Customer Ratings & Reviews

IT (initials of technician) was just like having a family member come to the house to help me with the computer.

I highly recommend Geek Squad support to everyone, They are amazing and are a life saver when you have issues.

Knowledgeable, pleasant personnel. They make sure to check out all your complaints about your product.

This product is better than most antivirus packages that cost a lot more. You are also not bombarded by adds.

Purchased for my mom who is not tech savvy. It's a great convience to her. When needed they are always there.

Would not own anything electronic without subscribing to geek squad....quality service friendly techs

They are very knowledgeable and able to diagnose and old problem laptop and also help me out with my new one.

We were somewhat inexperienced with transitioning to this phenomenal technology , The squad made it super easy !

Geek Squad transferred my data to new computer successfully and took the pressure off of getting all my files.

He helped me pick a computer that i needed not just to make a sale. He had been very helpful after the sale.

I came home with my computer fixed. It was not fixed. I took it back. Geek said ...,, nothing wrong with it. My computer is not fixed.

Worth the price just knowing I have someone to call when my son-in-law gives me the eye roll when I ask for help.

Everyone sounds supportive and is both personable and professional and very patient answering all questions.

They are there when you need them with technical issues that you might have with the product that was purchased

I had a problem with a scammer and the geek squad was able to clear it up right away while I was in the store.

Grateful for the help in solving laptop issues! So worth the expense to have a fully functioning laptop! Thank you!

They were friendly, courteous and very helpful. They went above and beyond what was required to solve my problem.

They are great. For the cost it is a great value and the peace of mind that you get for you product is priceless.

Great protection plan even though I did not buy the computer here at Best Buy, they still offer this service.

I have luckily only needed to use this service once, and thank god for that. It was such a hassle and inconvenience to have to endure before I even got to the point of getting my situation addressed. When I pay as much as I did for this service, I dont expect it to be so painful that I would rather pay out of pocket than utilize a service I have already paid for.....Then again maybe that is exactly what they are hoping for??