Customer Ratings & Reviews

This is my Fourth Fitbit. This is definitely better than the first Fitbit since generation. As I've had nothing but issues with it. However, there has been nothing special added to this model besides the button on its side. I find the customer service for Fitbit has decrease since it was merged with Google. Therefore the review. I'm a big fan of google however I think they need to take some priorities in making a better product for its consumers.

I like the various features such as the ECG and also being able to take calls. I would like a better selection of bands.

It has all the features I needed and a big face. The price was reasonable and I was able to buy interchangeable bands in different colors. They are easy to swap out

Love this watch.........volume could be a little bit louder

The watch arrived in good condition. It was easy to set up.

I bought this was a little over a year ago. When i bought i didn't purchase the warranty right away because i wanted to make sure i would keep it. I forgot to go back for warranty that you only have 15 after to purchase and not 30 days like most other businesses. So at this point, I hoped for the best. As of today, it is not working. I noticed when I tried charging it and it wouldn't take the charge. One if the metal pieces on back that reads came off and I didnt realize it. I can't even get a refund or exchange due to the fact I didn't purchase the warranty. I should've did like my fiance did and purchased one from Amazon for alot less. The one he purchased works better and was a least 150 dollars less. I paid over 250 for this to malfunction after a year. What a rip-off. I wouldn't recommend this brand or store for it. Their return policy is trash if you don't have warranty. Now I have to spend more money for another watch. I'm very disappointed with this.

It’s not as big as I thought it would be. I had a small Fitbit before. I was interested in the stress feature.

My 3rd one! I love the sleeping app. Never did the membership. If you buy the watch you shouldn’t have to pay for membership (3 Stars due to membership fee). Not sure about battery life yet.

Essential for day-to-day fitness and health enthusiasts.

I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!

I bought this product just 1 year and one month ago today. It eas great at first, i was tracking and recording my heart rate during the day, sleep at night, etc. unfortunately, it has begun to fall apart. I attempted to contact the company but no one is available. This product costed me $300 and last just a year… retail prices with “Temu” quality.

It's been a great help in tracking everything. I especially like that it connects to my text & email. I love it.

Great watch if you’re into fitness. Easy to use with plenty of features.

It is not as user friendly as my charger 6 was. Boo.

I’m enjoying my new watch, the face is bigger, and have more features.

Fit was good. Took me awhile to figure out setup but really liking it

In about 15 days it no longer worked and after having to go to the store because the app would not allow me to do the replacement option I get there to find out because it was an open box deal in "excellent" condition The only thing I can do is replace it with another open box but instead was offered one in fair condition. Even with total member rewards I was told they can only send it out if they're able to fix it great, if not then the only other option is to be refunded but they will not replace it with a new one.....

Love all the tracking this provides. Nice quality that Fitbit is known for!

Pretty much the same as the Versa, just wanted the ecg ability..

Performance, accuracy, battery life, features are all substandard to a garmin. With the new google app the fitbit interface looks neglected.