Customer Ratings & Reviews

So fat so good. Its only been a week so i cant really give a full review insofar as energy savings but the app works well and I like that I was able to connect it to my Alexa for voice control. The Polished Steel looks nice on the wall. Third Party Best Buy installer was here for only a few minutes to install it so if youre familiar with thermostat wiring you could probably do it yourself. It turns Orange when you touch it to program it manually. The Learning Thermostat is expensive but I am hoping to get an Eversource Rebate.

I had previously bought in my previous house an ecobee and now I tried the Google best and is hucha better. Super happy I went for this, better looks and feel, better quality and options!

Very simple to install, customer support was amazing, a lot of cool features, highly recommend.

This will give you peace of mind and lower your electricity bill. Easy to install and control as well. You may want to buy a third party wall panel instead of the white one coming with the nest unit.

I love this thing. Best investment I’ve ever bought for my home. When I didn’t have it, I would forget to turn back the AC when leaving for work and my bill would reflect it. But I have this working in conjunction with my phone location to turn the AC back automatically when I leave my house. It also makes the house comfortable when I come home based off a schedule I program for it. It can work with both your location and schedule to help save money. Great product. I love it. It also will show you your weekly usage in a bar graph which is nice. Tells you your usage and the circumstances such as the weather that day that affected the usage or whether it changed due to your changes or it’s observation or your gps location.

Great thermostat! Easy to operate, just down load the application and the tutorial will walk you through everything!

Finally, I installed the unit following the very simple directions included (actually I watched a YouTube video first, highly recommended so as to give you an overview of the entire process). Here's one pro tip, take a photo of the wires and how they are attached to your original thermostat before removing them, it will save you lots of time and help you install the unit right the first time. Other than figuring out how to customize the display, the unit works, heat, cool, fan all respond properly and it probably only took me 1 hour all together (including viewing install videos!-) The app connected to the wifi easily and the basics controls are pretty straightforward. Looking forward to getting to know the unit better when the heat arrives and we have to begin using the A/C. Also, be sure to get your rebate from your participating energy provider, this makes the purchase a no brainer as it should help to save much more in energy costs than its purchase price.

Very easy to set up. Connects fast and up and running in under half hour. Takes about a week to learn your perfect settings. Great item

Easy to install, no tech experience required. Solved my AC issue immediately. Love my Nest!!

Works wonderful and looks attractive with the mounting plate included in the box. It was fairly easy to install. I am pleased that I finally purchased this item after much thinking.

Such a smart device! I love that it drops the temperature to eco mode when it senses that I am no longer in the house!

We love our new thermostat. It looks really sharp in our living room and was very easy to install, even for a new home owner with no experience with electrical or HVAC.

I followed instructions and installed it by myself and it has been working great so far

Good as the first gen . I own all gen I don’t regret at all to get this one . Really easy to use , to install , and even better if you can add it to google ecosystem HUB .

Very easy and efficient. Truly love how it learns the different temperatures based on the patterns while home/away

Everything on the Nest from the install to the scheduling is easy to do and most of the features are pretty nice. There are two issues I have with the Nest. The first is you can't change the frequency in which the fan cycles on. It only gives you the option to come on every hour. You can select run time for 15,30,45 minutes up to 1 hour but that's it. It would be nice to be able to select every 1,2,3, or 4 hours just so the fan isn't coming on all the time. I'm sure this can be fixed with a software update. The second issue and this is a big problem is that the current room temperature is inaccurate. The Nest reads 2-3°F above actual room temp. I am currently on my 3rd Nest (Generation 3) in a 20 day period. The 1st read 75°F for over 24 hours even though there was no way it was 75° so I exchanged it. I installed the 2nd Nest and after having it for a day I noticed that it felt a little chilly in my house. I looked at the screen and it read 71° but it seemed cooler. So I put two of my previous thermostats (a Honeywell VisionPRO 8000, and a Comcast digital) and a digital food thermometer next to the Nest to compare the readings and all 3 read 68°F. (I'm no pro but I think if 3 thermometers read the same then I would say they are accurate) I called Nest and the technician said it can take up to 14 days to "learn" the temp so I waited to see if it would correctly calibrate. It didn't, and I exchanged it for my 3rd Nest hoping the other two were defective. It's been 2 days and no luck. This one is reading 2-3°F high as well. The tech also told me that the Nest's are programmed to have a 2° range. I understand this when heating and cooling so you're furnace or A/C isn't tuning on and off every 5 minutes however there should be no range on the accuracy of the actual room temp. It's either accurate or it's not. I'll give this a few more days and call Nest and see if they have a software update to accurately calibrate it. They say this has 12 sensors. How is it that 12 sensors are less accurate then a cheap $50 thermostat with 1? I don't understand.. I've included some pictures showing the temp differences. My Nest reads "current temp" 71°F and the other 3 thermometers read current room temp as 68°F. That is unacceptable.

These things are absolutely wonderful. They are smart and intuitive. Does take some knowledge of your HVAC system to set it up.

so easy to work! i love how i can control my air from my phone!

Love it!, easy to install, easy to set up, easy to schedule temperatures. Helped to save energy.

Great product! Best Thermostats have always worked great for me!