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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 16,031 reviews
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will help you save $$$ on you electricity bill in eco mode and will keep your house cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to any home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great tool to run your cooling and heating system. Smart and learns your habits. We purchased this first in 2017 and again in 2024 (after a system short). Worth the cost and can control via an app (which is great when you want remote functions). Great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup, no hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Learning Thermostat and had it installed by the Geek Squad. Installation and setup didn’t take more than 30 minutes. I have had no issues with it since I bought it a month ago. I am confident that it will help reduce my energy bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, even I can do it in just a few minutes. Once you know how to operate it and set it up, it’s awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad that I bought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great it works good and I can control it from anywhere I'm looking for more nest items such as the cameras and other devices to get now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this nest smart thermostat. I was able to install it myself and it pairs easily with my other smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty nice. Easy to install and now I can control the temperature from anywhere. The app is intuitive and has lots of information too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up process took about 20 minutes. Very easy to set up and wifi updates came immediately. Super convenient to control my thermostat from anywhere in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thermostat. Very easy to use I recomended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a new level of sophistication to my house! Easy to install, my fiancé and I are new to everything housework and took us minutes to install! Very user friendly and much easier to control the temp of the house. Wish it was one of the home apps for apple but maybe one day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. From installation to set up to use, it was all very easy. It learned my preferences within 2 days. It looks nice on the wall also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat best money I ever spent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat best money I ever spent I can turn my air on when I’m headed home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall experience.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Love being able to adjust temperature or turn on and off when away from home. Overall look very sleek and appealing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup is a breeze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the NEST learning thermostat on a whim to avoid having to (re) program my old thermostat all the time. Installation was a breeze. Everything required was in the box (but the screwdriver included is a joke!) and setup was so intuitive. I was up and running in 15mins flat! If only all the products were so easy to setup! Farsight feature is fantastic and I was able to easily explain the 2 numbers (target temp & current temp) to my 9 yr old easily. Time will tell how much money this thing will save me in energy bills!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been using our Nest for almost two months now and it is one of the best choices we've made to save money and be more energy efficient. The install took us MAYBE 15 minutes from opening the box to getting registered on the site to submitting for our rebate through our local power company. The reports you get from Nest are great to really keep tabs on your usage, the iPhone app is clean and easy to use, and the intuitiveness of the whole system is spot on. We've kept our temperature settings within the "efficient" range and have had no complaints or discomfort in acclimating to the changes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best smart Thermostat in the lineup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st this would if gotten 5 stars easily had it not been for the faulty software that started up at month 2. Very strange but something Google has been extremely good at giving you a replacement for. Also Best Buy since in the holiday return policy they literally took it back with no box and only the main unit since the rest was still on my wall. I took the new one home, stuck it in the plate from the other and it was working 2min later. This thermostat is absolutely amazing and looks gorgeous up on the wall. The directions, as with ALL Google Nest products, are so easy to install, makes you wonder why everyone else for so long have made things so difficult. I am highly impressed with all Nest products. Buy this you will not regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Vacation Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a modest vacation home in the north Georgia mountains. While I do not want the pipes to freeze, I also do not want to pay for heating the place when we are not there. I could leave the thermostat on 50 degrees, which is what I did before I got the Nest thermostat. Now, I can monitor the weather and turn on the heat when the temps drop. When we are there, the Nest works with my Google home device, and even shows the weather forecast. When we are away, I can monitor the inside temperature, the humidity and set it where it needs to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest thermostat is absolutely one of the best things I’ve ever purchased. Easy to install, easy to use. Five stars all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this works perfect. Only draw back was that it thinks for it self. So even when I set the thermostat to 80 it would cool of tbe house go 78 since that was my daily set. But once I figured how to turn it onto a “ Normal “ thermostat, its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease and efficiency! Plus it looks nice. Nice to be able to set and check temps while away!

    I would recommend this to a friend
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