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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got power issues in our house worked out it has worked perfectly. Easy for everyone in the house to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Thermostat recently when my old thermostat failed. I am by no means a technical or a hands on person, but my wife and I figured the installation out in 45 minutes. It took a little bit of getting used to, but after three weeks it is working great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall product but has software issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought my parents this thermostat for Christmas and they ended up saving a lot of money on their heating bill. As a result I bought myself one. Looks sleek and easy to read. Nice to see the green leave when you’re saving money. Only problem is with the software. Sometimes it senses when I’m gone and puts the house on eco mode. Other times it won’t sense when I’m away from the house and put eco mode on. When I do put the house on away mode, sometimes it will set eco mode other times it won’t. Not a deal breaker but it does get annoying. I have multiple smart devices that sense when I’m home/away, the nest chooses when it does. Overall I would recommend this product. Great for parents as a gift or anyone looking to save a few dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for black Friday. Easy to install, looks great and so far, functions as it's supposed to. What's not to like?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy application and super easy to use! The best part is setting when you want the temperature to be high or low!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and smooth operation. Works great for those who are away frequently and need the option of operating it remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, aesthetically pleasing, great customer service and best of all my bill dropped my $30 a month after I installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and very convenient to use. Works really well also added the room temperature sensors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Tech Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days every tech has to be smart to be good... Which not likely but I can say this smart thermostat gives the best out of it... what I like the most is the control from the phone since you can monitor temp at home or can schedule or even a few mins before getting home set temperature and avoid that wait time when arriving and turning on or setting a lower/higher temp to get the desired climate... Definitively an excellent piece of tech and does not needs a dedicatedy power supply... Wifi compatible and smart.. One more thing it gives monthly reports to you email which is great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and use. I love being able to control the temperature at my home while not being there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely convenient to control from your phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Laying in bed and it’s to hot or cold just pull out your phone and adjust the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so easy to install, even a caveman could do it :). Full installation took about 20 minutes; the greatest issue was removing the existing thermostat - I don't know who put that on the wall but one screw was stuck in the wall by Hercules himself, once I removed it, it was smooth sailing. Everything is color coded, so it was super easy. Turn the dial to set-up and that's that. If you already have the Nest app add the device before installation, if not you can add it after you download the app. Also, Alexia knows everything, just ask if you need any help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It's super easy to use and I love that I can control it remotely, as well as set up a schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. i love being able to control the temperature from just my phone. i like that it know when i’m away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 3 for a church, and they work great. Easy to set up and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Solution for those meddling kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one admits to touching the thermostats in the house but someone always does. Keeps the thermostat wars and your electric bill (for the times they put one unit on heat and one unit on cool, or AC down to 60) in check. Was the best option for our situation (wiring with no separate power line). I have mixed with the other nest model and works great. Too many features I probably won't use, but unfortunately the convenience of smart thermostat was worth the cost if not to prevent tampering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and allows you to set a temperature range so you don’t have to constantly switch between heat and A/C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard from so many people about how great the Nest is and I decided to finally try it for myself. I have not been disappointed at all. Within 1 day, the Nest knew my entire preference of temperature along with my schedule. I don't ever have to worry about adjusting my thermostat anymore. I also love the ECO feature that will automatically turn on when it senses I am not anywhere close to my home. That right there saves me money! Very easy to install. I have no knowledge of electricians and I was able to do this under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aesthetically Pleasing Smart Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the look better than the Ecobee I used to own and don’t miss any of the Ecobee’s features. Easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be more pleased with this product. Having remote access to know the temp in my home to make sure my pets are staying cozy is great!. Also having a history report of how often the a/c is running each day and knowing if you or the weather had any impact on the average energy usage is another plus to help use this product's technology to reduce energy consumption. Great product!

    I would recommend this to a friend
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