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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 16,031 reviews
  • Rated 5 out of 5 stars

    Does a great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a little harder than I expected to set up, it seems to be worth it. (not too bad) Learns your heating and cooling habits quickly and adjusts your HVAC habits quickly and adjusts your system accordingly. Pleased with the NEST thermostat so far. The rebate from First Energy only took 10 days, not like many "rebates" that you see that take 3 months of more. Great product, connected with my Google Home Hub easily. The NEST app still gives you more control though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A/C Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and love that I can hook it up to my phone to change the settings when I am out of the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, looks flashy and plays the part.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and operate. Love the looks of it compared to other thermostats. Not sure about the cost savings portion since Ive had it for about month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to my home air/heating system thermostat. Easy to install and can be operated from my cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech I bought all year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. So sleek and clean looking. And very easy to use. I love that the temperature pops up every time you walk by it. Very cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thermostat in white for my new home. Easy to install and looks great. Worked seemlessly with my iPhone and Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and has great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this update!! The nest is very easy to install and work with. The app that goes along with this device is amazing for when you need to adjust the temperature in the middle of the night but don't want to get out of the bed. It also will learn your comfortable temperature level in the home and compare it to cost efficient temperature level and give you recommendation temps to save money on the electric bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and had to buy a new thermostat, so we came back to Nest. Easy to use, set up and very sleek looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest noobie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use! Love that it knows when I leave the house and come home! And can control from my phone as well!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hope it last longer than the last one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the second one I got, I upgraded my thermostat about Two years ago, after a year I started getting a W5 error, (cannot connect to wireless) I chose to ignore it, after another Six Months, I started getting a Low Battery error, I had to remove the device and charged it with a USB cable. called tech support and they said they will not replace it due the warranty was just one Year. I bought a new one, (when it was working, it was great). this time I bought the extended warranty and hope for the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Saver and great addition to home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 3 earlier generation Nest thermostats for my home and my tenant. One "died" due to faulty wiring by the electrician that caused a "burnout" of the battery (that's my advanced technical summary). Got the 3rd gen and love it more than the others. It's like when your new baby comes home and you have to hide how much more you like it from the other children. Works the way it's supposed to, the auto away feature is a major money saver for someone with a varied schedule. Integrating with my Nest cams and the security/temp regulation in my home is complete. Thank you Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use on the fly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old thermostat had such a cumbersome programming mode that we didn't even use it. Easily install the Nest yourself and download the app. I found a great youtube video on unboxing, mounting and getting started and followed step by step. I did the programming right from my phone. If our schedules change and coming home early we can adjust the temp to be where we want it when we get home. Love how it sees you coming and gives the current display! Wish I'd have got this YEARS ago!! You'll love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! It is so easy to use and being able to adjust the temp remotely is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saving money on heat already, works great, easy functions, learns your habits and can be adjusted and set timers and schedules from the app, easy easy easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great and the best part is it is always learning and you can program it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat in the game!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! I have had it for years now and it failed on me once (heat would turn on instead of AC). It was a true bug that could not be fixed so I reached out to Nest and they sent me a replacement at no cost! This new one has lasted over a year and I have very happy with it. So easy to control from our phones, and even with our voice through our Alexas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat. Controls humidifier as well.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat. I had a different smart thermostat before this one and this is much better. I also tried the non-learning nest but it didn’t do everything I wanted. Main thing I wanted was to control my home humidifier with the thermostat. This one does that and it is great. It makes you think you need a pro to install it but if you know enough and tinker enough you can set this up by yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Wi-Fi thermostat and can adjust from my telephone when I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bad eyesight

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom who had trouble reading the numbers on her old no-name simple thermostat. She loves it and thinks the app is incredibly easy to use. Also loves motion sensing. The setup was a little strange with our system. Needed to buy a Nest Power Connector but that's because our house has a very strange AC/Heat unit

    I would recommend this to a friend
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