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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,031 reviews
  • Rated 5 out of 5 stars

    It works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest not too long ago but it works great. I can control it from anywhere and I believe I will be saving money on my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAKE THE SWITCH TO NEST NOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love our Nest. Not only does the product look good but it also saves me $ in the long run. The app is super intuitive to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I love the learning feature. It has saved me from continually adjusting the thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, very intuitive and like being able to control with my phone from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Heat Is On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Nest Thermostat to control the heat in a six family apartment house. I do not live there. Works great. My only criticism is that I can’t tell how many hours of heat I’m using in real time, I need to wait 24 hours to find out how long the heats been on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, easy to use, and easy interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, does everything it says it will. Easy to install and very user friendly. Nice to be able to adjust heating/cooling from anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very easy to use and setup. It is nice to be able to adjust the temp away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and is easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black nest has a sleek look and was easy to install and set up. The thermostat adjust accordingly based on if you are home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to you! Compatible with my alarm system! Love that I can operate it from the app, and it’s got such a neat look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to control AC/heater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably useful for controlling AC/heater with remote control even outside home. And easy to use it and save your money from bills!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A goos thermostat for the price,

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well for my purpose. I like i can turn on or lower the heat from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good simplistic design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good design and easy installation for a novice diy. The Nest portal is okay but not very intuitive and could use a redesign. Not bad for the money will see if it provides any additional cost savings over the previous programmable thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use...my new best friend! Love, Love, Love it! installed in about 10 minutes and good looking too! I bought the black one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value, easy to use, and meets expectations—a solid choice for anyone looking for quality. Reliable and efficient, this product delivers as promised. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT Thermostat the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Thermostat the best, very easy to use great connection to the iphone and alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lolo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very east to install and works great with app plus got a credit from Edison and Gas Company

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We are sorry to hear that you are having issues with your Nest Learning Thermostat.

      The Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist. We suggest clearing the learned schedule, so that the thermostat will start to learn new habits. You can visit this link that will guide you on how the Nest thermostat learns: https://support.google.com/googlenest/answer/9247510

      Your feedback is important to us. If you have any questions, feel free to contact our support team. We’d be more than happy to assist you. Here’s our support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works great. Bought with a second thermostat to adjust at night to bedroom temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend it to everyone. Easy to install,easy to use. I do anything with my phone.

    I would recommend this to a friend