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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 16,031 reviews
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a month of use, working exactly as I needed. Easy to install; easy phone interface. Has useful historical tracking of system cycle on/off to see effect of interior temp setting and outside temp. I expect to save the price of the unit in electricity with better system control and data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed it all by myself and I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that I wouldn't be able to do the wiring part and that I could mess it up, but the instructions were fairly foolproof. I got it set up very quickly and got so excited when it said it had finished the learning part a few days later. It is so cool that it figures out when I'm away and knows my schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works great. Bought with a second thermostat to adjust at night to bedroom temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed this thermostat already learned my patterns. You can use the auto-away feature with your cell phone. It has already saved me money. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for saving money overall and tech enthusia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this integrates with my Nest thermostat and I can control everything with my iPhone app! Super simple, great product, worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to install save money would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I've been using for a few months now, and it's been great. I like the Home/Away feature and the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarthome Essential

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is a great add for any smart home. It can be adjusted anywhere and you can get a schedule that is comfortable for you without a lot of interaction with the device. It even can detect when you are away and turn itself off automatically. A little pricey but a good buy for your smart home needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. I like being able to monitor usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lolo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very east to install and works great with app plus got a credit from Edison and Gas Company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easier than it looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get this at first. Their website gives you a comparability test to see if it will work in your home. Just follow the wires. I installed mine in 15 minutes and I've never done anything like this before. It looks complicated but it's really simple. You can look up reviews on YouTube and they help out understanding the little pictures and stuff. I love controlling my thermostat even when I'm not home. Perfect for people with a vacation home. Paired with Google Home, and now I don't even have to get up to change anything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    After 7 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this device for about 7 months I can safely say that this device is not what it’s all cracked up to be. Aesthetically it looks really nice on my wall, gives it a pretty modern look. Also being able to control the climate via phone is pretty handy but other than that it’s not very useful. First it’s auto scheduling is very unpredictable and impractical. As a person that already keeps the thermostat at 78 degrees there doesn’t seem to be anything this thing can do to save energy while also keeping the house at a comfortable temperature. It will try to put the house a 83 degrees sometimes and you have to switch it back up. The auto scheduling will eventually switch it back down and it’s a constant fight with this device, which ends up using more power to cool the house 6 degrees. If you try to set up your own schedule like turning down the AC during peak hours, it will make its own with worse temperatures at random times. At the end I have not seen a change in my electric bill compared to last years kWh usage after 7 months with me allowing it to auto schedule. Despite the uncomfortable temperatures it set my house too. I ended up turning it off, which defeats the purpose then it just becomes a regular $30 thermostat for $250. Luckily my local electric company has a rebate program that gives you a $85 credit to your bill which brings down the price but not enough to justify the cost compared to my old thermostat. Your better off just keeping your thermostat at 78 and just leaving it there because it’s more energy efficient to keep a house cool that to cool it down from a high temperature.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We are sorry to hear that you are having issues with your Nest Learning Thermostat.

      The Thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist. We suggest clearing the learned schedule, so that the thermostat will start to learn new habits. You can visit this link that will guide you on how the Nest thermostat learns: https://support.google.com/googlenest/answer/9247510

      Your feedback is important to us. If you have any questions, feel free to contact our support team. We’d be more than happy to assist you. Here’s our support link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GREAT Thermostat the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT Thermostat the best, very easy to use great connection to the iphone and alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do recommend it to everyone. Easy to install,easy to use. I do anything with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. Super easy setup. Automatic programming. Just install and it will learn your schedule automatically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for people with changing schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is easy to install and set up. It depend the first week learning your schedule so don't install right before a vacation (like it did). it has a motion sensor to see when you are at home which is a great function if you use the room where the thermostat is a lot. The phone app is nice if you get hot in the night (like from hot flashes) or if you want it super cool at night but don't want to get out of bed to a frigid house. Just pop open the app and turn the temperature up or down without leaving your bed let along walking downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On Thanksgiving day, the thermostat went out. We purchased on line and picked up that day. Installed it and within a few hours had heat again. I originally was going to purchase a traditional thermostat but my husband wanted to try this one. It auto changes temperature when we leave the house and when we get in, changes to the right temperature for us to be at home. I was skeptical but now love it. I have two friends who are now replacing their thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great after-market thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased a home, and the existing thermostat went on the fritz after a month or two. I researched this and the ecobee, as well as the Nest E, but after a few months, i feel pretty comfortable I made the right decision. I barely ever even walk up to the thermostat at this point because I can control it using the app on my phone, or though Alexa/Google Home. Would definitely recomment. Should be noted, the reason I went with this instead of the E, was because my system was not compatible with the E.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Longtime User Continues to Be Very Satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Smart Thermostat has been a fixture in my home for a couple of years. Upgraded to the latest version to take advantage of the latest features. I continued to be impressed by the ease of the installation through the actual operation of the thermostat. The app works well together with the physical unit, which almost instantaneously responds to temp adjustments or scheduling updates. Very satisfied customer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The abilty to control my temperature from anywhere is amazing. Learns my habits and adjusts accordingly. Happy with this device.

    I would recommend this to a friend
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