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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 16,031 reviews
  • Rated 5 out of 5 stars

    Best thermostat around!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the thermostat to go along with our new Nest Secure security system and outdoor camera. Installation was fairly simple, it took longer to find the right fuse for the thermostat than it did to actually install it. Love that I can change the thermostat from my phone, but even better, within 2 weeks it had programmed itself to our everyday habits, so eco mode while away, and the house is comfortable by the time we get home. I definitely recommend the Nest system, its amazing, all in one app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to operate. I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does it look great and easy to install it really is more efficient and I love being able to use Alexa with it, awesome product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Smart Thermostat with some Downfalls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good features. Can learn and adjust accordingly. I like being able to change temperature on the go. Only issue is that the app is not very good at "auto adjusting" based on proximity to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is super nice and easy to setup. Got connected easily to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy but Great Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start the review with GREAT CUSTOMER Service from Google. My system had 7 wires and after 30 minutes on chat, they had me a diagram that worked. Hooked it up and it's working great. Love it so far but hard to tell if the savings are due to the thermostat or the cooler weather. Little bit of a learning curve but love the app and being able to put our heat pump on a schedule.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on the Nest over the Ecobee because of the daily energy usage function that can be viewed without waiting a whole month. That is sort of ridiculous to have to wait a month for it to populate online. The Nest has around a 24 hour wait period so it can capture data but allows you to see how long the system was on for. I am happy with the decision and like the learning features of the thermostat. Easy to hook up within 10 minutes and we were ready to use. Lots of great features and easy menu system. Still working on finding the sweet spot with the green leaf but will keep working on it. Senses when we are away so it automatically puts the system in "away" modes and changed it to "home" when we arrive. Plus it works off the schedule you can customize. Very pleased with this and would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient home heating control.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, easily installed thermostat that allows you to control your home's temperature from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and its phone app its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - kind of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - the king of products. Easy to use and install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it’s great. Easy to install works as intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these thermostats. One for upstairs and one for downstairs. They work together seamlessly to provide even heat throughout the house. The best part is you can set it to learn your setting preferences or you can schedule the temperatures on your own. It also knows when you are not home based on the GPS in your smart phone. When you are away it drops the temperature to the ECO setting you chose at installation. This save you money. Love, love, love this thermostat and highly recommend it. Best purchase ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well; recommend having a C wire

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat gives the ability to remotely control and schedule the operation of the fans, heat and AC. Having a C-Wire (Common Wire) routed from the furnace to the thermostat is highly recommended. Without the C-Wire, the Nest thermostat can constantly run into "Low Power" issues since it cannot charge the battery at the rate which it drains.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey hungryk, thanks for sharing your experience with your Nest Learning Thermostat. It sounds like you might be experiencing some power issues. To ensure your device functions properly, we recommend using our Nest Power Connector. It provides a stable power source to keep your device constantly powered. Learn more about its compatibility here: https://support.google.com/googlenest/answer/10523126 Nest

  • Rated 5 out of 5 stars

    Great look for a thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is Great looking;modern and intuitive. It is easy to install and easy to operate. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and the screwdriver is included in the box (which can be used for other things). Works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. I wish I had bought it sooner!!! It’s so easy to use. I love that you can easily look up something you don’t understand. The install was extremely easy too. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thermostat, energy saving , easy to install and very convenient with Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to install and easy to use. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modern and elegant design easy to use and install recommended is a very good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very slick and does what it claims

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great on the wall and it started adjusting to my movements in less than two weeks. I love the history and statistics that it logs.

    I would recommend this to a friend