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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 16,031 reviews
  • Rated 5 out of 5 stars

    Very happy so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eying a Nest for a year or more so I was very happy to have purchased this unit on sale ($50 off) recently. It was very easy to install and love that it is a smart learning thermostat. I replaced a programmable Honeywell unit that we have had for years. With with kids in the house for the summer it made sense to have a thermostat that knows when someone is home instead of one that is only programmed to our work schedule, which changes weekly. The old unit didn't really work for us anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to pick up via best buy price during black friday sales, the Nest is aesthetically beautiful in upgrading from our old thermostat setup, saving money on electric utilities and also smart features to allow for control while away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device for your home, works great easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. You do have to be in your normal routine for it to work right, but it's easy to reset the learning if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone can install this if they have a system that works with it. So nice. So easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super friendly to use, I love that it seamlessly works with the application on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next, had it at our older home (2 units) for about 8 years and have purchased again at our new home (2 units). We did have a bit a trouble with wiring at the new home and had to have a tech come out and run a new wire for it but works great since then. I will say the nest customer service when we had issues was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great. Look slightly better then the 2nd generation. No problems or complaints with this new nest yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money on heating/cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this is a aesthetically pleasing, especially if you avoid installing the wall plate (honestly, deters from the aesthetic), of course it’s most important features it’s ability to figure out how to save you money by reducing the frequency with with your unit is on. Doing nothing else to my house, within my first year I was comparably saving about 30-$50 a month! On the busier months (hot or cold), the savings were less but nonetheless present. Highly recommend, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saving. User friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed. Extremely easy to use. Works well. I'll always own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that we can control this from our phones too! We've had it for summer and winter, and it is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been keeping tabs on Nest for a while. I've wanted one since they came out and I'm finally at a point that I have my own house and want to fill it with nice things. Not only does Nest look great, but it works great too. My only complaint is the "Home and Away" sensing, but I turned it off and everything has worked pretty flawlessly. I unfortunately had to use the face plate as my old thermostat had holes that would've shown. When my wife and I reliant the house we'll fill them and take the face plate off because it makes it look so much cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can access it with my phone app. Great to have the house at a comfortable temperature before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat, tried 2 others and works great without running other wiring for Wi-Fi style thermostats, no issues with cycling my ac, but the eco mode can be annoying if you use it and work from home, if it doesn’t sense someone walking by it will turn the ac up on you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to install and very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the nest smart thermostat because I wanted a way to set schedules and monitor energy usage, and after doing some research it was a no-brainer decision. I have had it for a month now, and had modest savings on my energy bill. We'll have to see how it does in the long run, but in my area this thing will theoretically pay for itself in around 3 years, and it looks great too. I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Amazon Echo. Making my home thermostat controllable by voice. It’s well made and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is a great product that makes it very easy to install and use. I have already started saving on my energy bill which is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well remotely. I use it to adjust temperature when I am not at home and before I return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the best thermostat I have purchased. It was a easy setup and use. It was easier to setup WiFi over the lyric.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does the job very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design and product features are very good, simple installation and learning capabilities makes this thermostat a great purchase

    I would recommend this to a friend