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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and saves money. Works great! Easy to install with good instructions and videos online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best device for your home, works great easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any smart home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared this system to many others before purchasing. Very happy with this system, works as it should and very easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a two story house and my thermostat is located downstairs. It is such a great feature to be able to adjust the thermostat in bed through my iPhone instead of having to go downstairs to adjust it. I also love the fact that I can start the A/C on my way home in order to come home to a cool house. Another great thing about this thermostat is that both my power and gas company mailed me a rebate. I feel like this thermostat was well worth the price and I would recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the next, had it at our older home (2 units) for about 8 years and have purchased again at our new home (2 units). We did have a bit a trouble with wiring at the new home and had to have a tech come out and run a new wire for it but works great since then. I will say the nest customer service when we had issues was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saving. User friendly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obsessed. Extremely easy to use. Works well. I'll always own one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very stylish, modern and sleek. Did not use any backings it came with. That’s just my preference for a more sleek look. Screen display is very bright and crystal clear. Had some troubleshooting getting the Wi-Fi connected but at the end got it working and it’s very easy to use now. Very convenient to use it from anywhere in the house or not in the house from the convenience of the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to use. Very user friendly. I love how it can be used from my phone even when I’m not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've read about the Nest Thermostat for years, and finally made the investment. It's as awesome as you think it would be. Installation was super simple, especially for someone not as familiar with this type of thing. It works perfectly and the app that goes with it is just as simple. You can change the thermostat settings from the device itself, the Nest app, or with smart home devices such as HomeKit on iOS or an Amazon Echo. If you've been on the fence about purchasing a Nest, just go for it. You won't be sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looking Thermostat!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new Thermostat. This one works. Easy to install yourself, looks cool, feels cool again!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Accurate & Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and learns your daily habits fast and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install. Wiring guides are available on website specific to your HVAC system. Works perfect so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new technology. Can't say enough about this product. So easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for our Condo! Easy to install, and great to use from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good instructions and doable installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed so can’t speak to the energy savings benefits but installation was easy and it looks sharp on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions for setup were good, but still didn't have the color wiring I had with my old thermostat. I called once to get assistance and the helpline was not so good. Before taking it back to Best Buy I called one more time and got an outstanding support person who took the time to go through the entire setup...wire by wire. He helped me get this up and running in no time and it has operated like a dream. It really learns quickly from my routines and adjusts according to my typical usage. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installed and very efficient. Helps get temp in desired range which helps with monthly energy costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple to use Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, installed in less than an hour, has both inside and outside temperature, plus lots of other features, highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Works well with nest app or Alexa. Haven’t used the heat yet but smooth so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Easy to install. Takes some time to get used to. Fabulous investment. The phone functionality is a bonus

    I would recommend this to a friend
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