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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and can be used with an app on your phone. Love it and looks great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated from an Ecobee thermostat. The Ecobee was excellent but became a bit outdated after a couple of years naturally. It would take at least 10-20 minutes to calibrate but with the Nest it starts up right away. Very easy to install and configure. The app works great while away from home. The display is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use !! Set it and let it do its thing!! Very happy with purchase!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very simple device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is good for novice and experts who may or may not know anything about installing stuff. Everything is straight forward and it comes with everything that you need to perform a clean install. I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in use. Looks nice and performance is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with the intended of saving on my energy bill. Design is very modern and extremely easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new thermostat, its works great with our other nest products. easy to use and access for easy adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Temp Keeper

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love this! Easy to use and keeps temperatures perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best thermostat ever. Alert a week of adjustment, I don't even need to touch anymore. Plus it looks great on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to control, and aesthetically is very pleasing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device except.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and I would have given it five stars except I have issues with the notification module for the filter exchange. I wish that it would allow you to put the exact date vs the month of when you change your air filter and how long before you want to be notified to change it (1, 2 , 3 months etc). I turned on the notification, however it never notified that I needed to change my filter out like my prevous thermostat would when it was dirty. I love that I can change the temperature remotely, how it regulates the temp in my home and that I can put it on eco mode if i so desire but they REALLY need to modify the filter notification module since changing your filter is extremely important in maintaining the life of your air conditioner especially if you have pets like I do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Easy install. Enjoying the ability to adjust from the phone or while away. Nice to see usage levels as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my nest easy to use easy to install and set up on our phones my wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Nest thermostat couldn’t connect to WiFi after about six months, but I reached out to customer service and provided evidence that it was a faulty thermostat and they replaced the product within 3 business days. No issues with the new thermostat, hasn’t dropped off of WiFi a single time. (Original issue was that it kept attempting to locate WiFi, which in return drained the battery and shut the thermostat off)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Believe the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to install and set up. Love being able to monitor and adjust temps in home when I’m away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and looks sleek. Does everything it says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my nest

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING. I wish I had bought it sooner!!! It’s so easy to use. I love that you can easily look up something you don’t understand. The install was extremely easy too. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart indeed. This thermostat has great features. Looks very classy in my modern home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and looks great. We loved how easy it was to program and that it works with our ECHO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best automation product of the year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great investment. Yes it's investment because my usage and energy consumption has really been optimized after installing two of these. Besides controlling temperature automatically based on my setting patterns fo few days, it also senses if I am at home or away and accordingly put the system in echo mode to save electricity/ gas. We are very impressed with the product. Did I mention we could now adjust temperature remotely through the phone even if we like to override settings. ?☺️✌️

    I would recommend this to a friend
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