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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works Perfect , it’s excellent to control everything from your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Of all my smart devices, this has to be my favorite. I can control the temperature from my phone which makes it really easy. I also like how I can set up a schedule so that I don't heat or cool my house when no one is home. The technology will keep tabs of when people are home and when they are away and will adjust the temperature as needed. Have been able to save money with this energy efficient product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as advertised. Easy to use but you may need electrician or aircon contractor to help you with installation. I wish product installation cost can be either free with geek squad or discounted significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to remotely control tempature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat replaced a traditional thermostat so we can control it remotely. Find the app easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better than I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it just love it and the colors on it are great so neat to know how long it will take to change temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good I got two

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two of these in my home and they are great. I bought an Ecobee and one of these at the same time and I prefer the Nest, so I returned the Ecobee and got another Nest. I found the Ecobee's remote sensors don't work well for my application. The Nest app works well to program and control the thermostats remotely. The self learning kinda works, but can be a little odd. Overall they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as advertised. Would recommend to those looking for home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having this installed by a professional unless you are very tech savvy. My husband is tech savvy, but still installed it wrong. The nesr customer service hotline was so helpful in helping him figure it out, they were on the phone with him for and hour and forty five minutes trouble shooting the issue. It works great and it’s so easy to use. I also love the aesthetics of the product. Looking forward to seeing what it does to our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy to use in any place. Recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up controls perfectly you don’t know it’s there and my wife can adjust when temp does not suit her

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty easy to install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a Nest thermostat for some time and the Black Friday sale finally convinced me to make the purchase. The install went pretty well but I did have one question that wasn't covered in the included materials, so I called the support number. While I was on hold the information I needed was provided as part of one of the hold messages. I got the info I needed and didn't have to talk to or wait for a support rep to take my call. The thermostat and phone application setup went without issue. If you are going to hook this up to your wireless network, make sure you know the security key so it can make the connection. So far I'm pleased with the purchase. Can't wait to see if I can actually measure the benefits that are claimed. I guess time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, manage with app and use. Worth purchase when you get discount from your utility companies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, setup and use. Took me 20 min to install A really nice product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control with your voice with the google home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love to control from my google home with my voice. Easy install. And Im writing a review for a chance to win $400 gift card cuz i forgot to pay off this thing on my card and i had min on auto pay since july ;(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality when you figure it out

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the refurbished one. It worked for a while but wouldn’t charge. Found out, you definitely need to connect the C wire for constant power. Got another one under warranty and bought a c wire transmitter that plugs into the wall. No issues since. ALSO another important fact. Buy room sensors!!! It will save you a headache with temperature control. Love the WiFi control feature though the google app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation. It is user friendly and helps keep our utilities low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product easy to use big number display and it works remotely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product! Easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it says it does. Sleek and simple. But it loses one star because setting a manual schedule is very clunky and almost impossible. That is the only down side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    large display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im so happy i bought the nest thermostat easy to use and a large display works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any problems this far with the system. It does a great job of keeping the house cool. I think our Trane thermostats were bad & picking up heat from the wiring from the wall. It caused it to constantly stay on. Since getting the nest system, I haven't had those problems. Setting it when we go out of town for days is great because it allows us to run the system on our way home so it feels like nothing has changed.

    I would recommend this to a friend
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