Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 16,029 reviews
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest. It's easy to setup and use. I especially like the leaf, which tells me at a glance if I'm in an eco-friendly mode or temperature. Our electric company recently informed us that they are changing their service to include peak and non-peak hours. Having the Nest will enable us to easily schedule our heat pump not to run at those peak hours and will save us a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Keeps my house warm when I'm home and energy efficient when I'm away. Great Thermostat!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat, however there were no instructions in the box. It makes you set up a google account in order to see the instructions on how to install it. I did get a little bit frustrated with that part of setting it up. It does do a great job learning from how you adjust the temperature. Very easy to use once it is installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice easy to install. Has modern look. Clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2cd Nest..works great and learns my patterns. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. I like that the app shows how long the a/c runs every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love how easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can now monitor your temperature for your home from anywhere. It has a great look and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure that it's worth such a high price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this primarily for the "learning" function to keep a more consistent heat with my radiant floors. It helps some with the ups and downs in temperature, but nowhere near as much as I had hoped. Though it is aesthetically pleasing and it's nice to use remotely via smart phone, if you goal is tight control over your radiant floors, I'd look at the less expensive competition. It also drives me crazy that Nest refuses to allow the display to show the ACTUAL temperature in the room in large numbers. You only see the temperature that it's set to unless you walk right up to it and look at the fine print.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a really good thermostat, very easy to use and simple but elegant interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. It learns a lot from your habits in the day. Aesthetically it is very beautiful as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest gives me the control I want and need for the cooling and heating of my home. Not only is it much more user friendly than your typical thermostats but having the option to control the temperature while I'm away is such a nice option to have. Now that I've owned it a couple months now I find I am adjusting the temperature way less. This is due to how the Nest learning my habits and automatically adjusting to them. It does exactly what the company advertises folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure if I really wanted to spend this much money on a smart thermostat, but I've wanted one for a while so I decided to pull the trigger. As soon as I took it out of the package I was really impressed with the quality of this thermostat. The look, the feel, and everything else about it was top of the line. It was a breeze to install, easy to use and I haven't had a single issue with it. I should have bought one a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great instructions. Easy to install. Easy to use even for old non tech-savvy people. Looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Saves energy! Can control via WiFi, I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of this device was beyond easy. Wonderful product and a tasty rebate from my power company as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ladies (and men that love your women)! Have you ever had one of those nights where you wake up in the middle of the night SO HOT?!?! With this bad boy you dont have to even get out of bed. Roll over, pick up your phone and turn that baby down! Also, it's great to set a schedule while you are away during the day, and you can also set it so it knows you are coming home and can start lowering the temp. It's a gem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my parent's house. After the app told us we needed a pro to install it we were able to call the support line and the tech was able to walk us through everything! It's so easy to adjust and the cats can't accidentally change it like the previous thermostat! I am planning on installing one in my house too! I highly recommend this thermostat if you are looking to upgrade your thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still the best thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared this with it's closest functional peers. In the end, I chose this based on it's functionality and compatibility with other home technology products. Installation and set up were a snap with well written instructions. It's only been two weeks since install so I don't yet have an electric bill to make before and after comparison of energy savings. I'll update once I have more history. I highly recommended this thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT product.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the remote control aspect is amazing. Learns very fast and would buy again in a heart beat!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    An eco packaging disaster plus major installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the environmental issue. OK, Apple programmed us all to think our regular stuff had to arrive in tiffany-grade packaging. You can't count the number of formed paper and cardboard layers in this package. Totally, totally over the top. I'm a retired product designer, and I'm telling you this stuff is not only a huge environmental waste but it's also EXPENSIVE. If you knew this package added $20 to your purchase price, would you mind? And then there's the screwdriver. OK, this should be sold in the MOMA gift shop, it's that beautiful, but again, what percentage of homes already have a screwdriver at home or could borrow one? A super expensive screwdriver and another eco waste. And now about the software installation. We first installed this on a Google Home App and also on a NEST app. Big mistake. We ended up with "ghost" thermostats that couldn't be deleted. I'll spare you the long story but tech support was needed, and we're plenty tech savvy. This should not happen. If you've got a Nest thermostat showing on your Nest app, you should be able to delete it, period. Lastly, once installed, this is a very nice thermostat. But if enough of us complain about this over-the-top packaging situation we're now in, maybe it will make things change.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello QualityGuy, thank you for sending in your review on Nest Learning Thermostat. We're sorry to learn that your experience with the packaging and the software didn't meet your expectations. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. Our support team is always standing by to assist you on any additional questions you may have. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

Sponsored