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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 16,031 reviews
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool thermostat can control on phone when your out of the house easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money if considering a smart home thermostat. Easy installation and great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Learning Smart Wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to try this out and see if it was worth the hype and I can honestly say that my family and I love it. It is easy to install, use the app and make manual adjustments. Not to mention it looks really sleek and futuristic on my wall. We can see the savings also on our monthly bill and we enjoy adjusting the temperatures wherever we are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other Google product I would recommend. It's so easy to use and to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with 2 Wire older Thermostats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have old school round theromstats with mecury in my house. This was the only option for a two wire old system with no common wire. It work on all 3 zones in my house perfectly. Set up easy and I love that I can just set it to away when I leave the house, all thermostats will go into eco mode that you set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything about Nest is true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking item that feels sturdy and connects to the internet seamlessly. I installed myself and you can too. The app guides you through internet connectivity and I even links to alexa so I love talking to it. Responds via phone app immediately and even through some alexa commands (although you have to be specific). Right now ComEd has some great rebates which made this a steal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It is simple to use and easy to install. Best Buy had the best sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In energy savings. Easy to use. This is a no-brainer. I wish I had purchased mine long ago. I set mine to heat up at 65 and cool at 74 and I’ve noticed a savings already. Better yet, you can set a schedule with an even wider range for times you know you won’t be home for additional savings. It’s intuitively easy to set the ranges through the app, giving you precise control even when you’re away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works flawlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really love this product for its easy installation and works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! Great to save on your electricity bill. Great rebates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy to program. Ease of use. Works well with Google Home and downloaded app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for simple installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at my dad's condo. I have a geothermal system at my house and it didn't do well with that. So I would recommend for most simple furnace installations, but not if you have a complicated setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest learning thermostat A+++

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I wish I installed the Google Nest thermostat a long time ago. It’s great to be able to set the temperature before I get home and be able to check the temperature upstairs from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and is very easy to use, especially from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good thermostat. It is very easy to use and has been doing its job as a thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tip. Make sure to turn off the electrical connection before you install it. I relly like the nest and how i can schedule or control from my phone. Easy to use. I would recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WiFi chip stopped working after only 5 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, MiguelPortugal. We’re sorry to hear you ran into these issues with your Nest Learning Thermostat and with how your case was handled by our customer service team. We’ll use your feedback as we’re constantly looking to improve the product’s reliability and usability, as well as how we provide support to users like you. If you need further assistance, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Paired to the app quickly and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Way To Control Your Temp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can always control the temperature from my phone! Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek Smart learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually it doesn't get any better than the Nest Thermostat. Install and setup was easy, and the thermostat is constantly learning our preferences. It works flawlessly with our Google Home too.

    I would recommend this to a friend