Customer Ratings & Reviews

This is the second one I have purchased. They are simple to install and set up. Interface is easy to learn. My nest is downstairs so it's nice to be up stairs or anywhere and control it.

Good product, no issues, easy installation, easy to use.

Replaced older style thermostat with item. The best thing (for me) is that once installed it’s very easy to make situational temperature adjustments on the fly. Everyone in the house is happy!

Love it. I am able to adjust the settings remotely, and don’t have to walk over to the wall. I can even change settings if I am out of the home and left it on a setting that will use excessive energy. It has an eco setting and away setting. I am not sure how it compares to the Ecobee thermostat though.

WIFI Chip Failure Do your research before buying this product! Look for a different brand. WIFI chip went bad in mine in less than 5 months. Their customer service tried to help sending a refurbished faulty display after spending some time in chat trying to debug the issue that I have already tried by myself but they wanted me to do again to process with the replacement. After I got the replacement (faulty refurbished display) because they don't send a new replacement even you buy your new device, I have spent in chat with the customer support more than 2 hours trying to make it work, first with the support agent and later with a senior support agent, so I had to send back the faulty refurbished replacement, I don't want to experience the same again asking for other replacement because they will only send refurbished devices, really a bad experience. Features are awesome when they work, the problem is they are not reliable. Search online for Nest WIFI chip failure. Then make your decision.

I read all reviews first before purchasing it, and also took advice from a friend who installed it. I also checked compatibility issues and everything seemed OK. Installation was quick and easy. I first had issues to connect to my wifi network. I rebooted my router and tried a few other things until I got it connected. However, it soon lost connection due to a low battery level. I tried to change the batteries but you can't: this device has unchangeable built-in batteries that charge from the wiring to your furnace. I rechecked connection, checked with Nest Support, and they gave me no good solution to this. It was a weak technical staff. The only way I found to make it charge was to lower the display luminosity level. As it goes on every time it detects movement in front of it, this weird solution managed to keep it working. I had it installed for a week with no problems. Then I travelled for 2 weeks and checked its functioning thru the phone app and it kept working fine. Until a week ago, my furnace got stuck working with the fan only but no heat, and as I live in Minneapolis, that's no good. I could not make it work again, and I could not even reset it. There was a green light blinking on the front of Nest but no other life signals. I had to uninstall it and bring back the original and reliable thermostat. I found out that many users had similar problems due to a bug in the software update released in Dec/2016. I'll try to resurrect it and try to get update its software, but I will return it if not successful. It does learn your habits and starts regulating the temp. I like the concept and the possibility to check it on line. But it didn't live up to the promise. I recognize I may have gotten a lemon. I would recommend it, but with caution.

Easy to install. Nice to be able to monitor home temp while away, and make adjustments if needed.

The product is the most convenient purchase I’ve made this year. It’s extremely easy and hassle free, to install. The smart features are pretty dope. And again, being able to control your thermostat from your phone is just so convenient.

This Nest is easy to install, very attractive on the wall and I've already noticed energy savings.

Really like this thermostat. It is easy to install and use.

works great while we are home and lowers the temp on its own while we are away

This was very easy to install and works great! The app is very user friendly.

Very pleased with this thermostat! Has lots of features I didn’t know about until I actually installed it.

I loved my 2 Nest thermostats while I had them. New ACs do not work with Nest so I sold them, but the Nest is great. Learning feature works awesome

Works perfectly. I wish I installed the Google Nest thermostat a long time ago. It’s great to be able to set the temperature before I get home and be able to check the temperature upstairs from my phone.

I bought this model because it works with the wireless temperature sensors. Very easy to set up. I recommend have a c-wire installed. It works without the c-wire but you may have to pull it off and charge it every once and a while. I like that I can set the temperature and run my AC when I’m away from home.

This is a great thermostat. If you’re considering spending the money on a smart thermostat but don’t want to break the bank, I would consider spending a little more for this product. The energy savings due to the autonomous device is fantastic. Plus the size and sleek design make it look pretty nice too.

Bought my best gen 3 thermostat and so far it's awesome. Easy install including app.

Easy to install. Love being able to control the temperature from my phone

I bought this for my parents. They aren’t very tech savvy, but learned how it works quickly. So far, they love the nest! They commented that on the way home from an extended vacation this summer, they were able to turn on the air conditioning via the app a couple hours before they arrived. It was one of the hotter summer days in MN and they really appreciated that the AC was working before they arrived.