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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to use, reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Works as planned and expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our first nest was a lemon, defective from factory so I had to return it and get a new one. After getting the new one it only took me 20-30 minutes to get it running. Really simple to install even for someone not to handy. So far we love everything about it and we can see how it’s already saving on our electric bill by setting it on Eco mode. It will pay for itself in no time. Must have def. recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our new condo. Looks great. Easy to install and program. Keeps temp constant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jam up product, super easy install. Looks great on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use right away.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting to know all the settings I can use to save money. My primary reason for wanting a smart thermostat was to have the A/C go off when I leave the house in case I'd overridden my scheduled settings, but I've quickly become a huge fan of being able to ask Google from my bed to turn my Nest thermostat down in the middle of the night when I get too hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part, easy to install - but may need a professional depending on your existing set up - they don’t tell you this before purchase. Lucky I have a friend who is an electrician! Love the internet connectivity and OPPD has a program that links to Nest. They gave me $100 up front and $20 a mo th to agree to Let them regulate thermostat during peak hours. It basically paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest for best temperature controls..

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far ..We have been using for the last 1*year..it works perfectly..no issues..schedules/ease of use.We have replaced the traditional thermostat(honeywell) with this one and very happy with the purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and best way to handle from cellphone when not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another quality product from Google. Works as it should and also gives you a reminder to change your filter. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set when we are away from home. All around great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey but convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat is only going to be advantageous if you use your heating and cooling a lot. The claim by Nest is that it only saves up to 15% ish of your AC bill. If you're like me who prefers to keep windows open as much as possible and use the AC as minimal as possible, then you wont find it to be super money saving. I only got it because I had an expiring BestBuy rewards certificate. That being said, I really like the convenience of turning on, off and adjust the settings from my phone and not having to walk to the thermostat every time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+ great but do not over tighten screws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ great but do not over tighten screws! If you over tighten screws on the mounting plate the main part will not snap on because the mounting plate needs to be perfectly flat. Even a slight warp not visible to the eye will make the main part impossible to mount. Other than having to solve this issue I give this product 5 stars because it works so very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High tech thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for latest style high tech thermostat. I’m happy with ease of use and look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs installed and it has been easy to use ever since! It really does “learn” your schedule after a few days and you can save money as it knows when not at home, so it will raise temp of ac so you are saving energy. I like the small size but easy to read panel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a man and your installing this, read the directions first. It’s a smart thermostat, so it doesn’t need all the jumper wires that may have been in your old thermostat. Otherwise WiFi connection and setup is super easy with the app. If you’ve got a kid like mine, you can lock it so they don’t turn the heat on when it’s not needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with all the manuals in there and eat to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is easy to use and makes life easier. No more anxiety with forgetting to turn the heat down when you leave the house. Simply use the app to adjust the heat or ask google to set the heat to whatever you desire. Easy compatibility with Google home and user friendly to install. Really great addition to our smart home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to easy.....nothing like this before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not handy at all. Seriously this was a breeze. Took off old thermostat, took a picture of existing wiring, mounted the nest, followed the simple directions for the four wires, programming the wifi. Turned it on cool and prayed!!! Yessss, now turned on heat, held breath......viola!! IT ALL WORKED! 35 Minutes. Love my Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote access is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love most.? Let me count the ways. 1. I can adjust the temperature before I get home. 2. It talks to my Xfinity home security system, so if I set my alarm as away, it automatically goes to the save energy settings. 3. The access from my Smart phone app to set the settings, turn it off or on or a different temperature. Love it. Easy to use!! 4. Sends me info every month by email about my energy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Working on making the house a Smart Home.

    I would recommend this to a friend