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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works just as advertised. A great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a question about wiring, contacted the Nest website and they actually answered in a timely manner. That is a big plus and contacted me a couple of days later to make sure everything was working. Love the thermostat. Like the fact that it will automatically turn down to a set temperature when it senses that no one is home and automatically increases the temp when you get back. Just one of many perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - Nest Learning Smart Thermostat - 3rd Gene

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had rented a place that had a Nest Smart Thermostat in the past. I had thought about purchasing one of the Nest Smart Thermostats, but was not sure if they were worth it. Since we had the opportunity to use one, we decided that they would be a good addition to our HVAC system. We are very happy that we made the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better control, looks fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone with an old-fashioned thermostat simply doesn't know what they are missing. Even when I purchased this product, I was not aware of all the useful, easy functions that were available. While a bit more expensive than the competition, it's worth every penny. In fact, I recommend replacing even perfectly working thermostats with the Nest 3rd Generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install, great product, VERY happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a broken thermostat in my home. Installation was as easy as matching the wire colors to the correct notches in the brain and took 1-2 minutes to do. The box has EVERYTHING you need to install it, including a screwdriver and template. We plan to get one for upstairs so that I can adjust the temperature after the kids forget to change it in the mornings before school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, easy to install. can be controlled through phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. I like how easy the install was and the operation is smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Think, BUY!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google Nest. Extremely convenient and learns my schedule. I love I never have to adjust my thermostat anymore. It knows my bedtime, when I'm away from home, and SAVES ME MONEY with its Eco Mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat...love it!! Was really easy to install Best buy worker said, we would need to buy new wiring to install the nest. Sent a picture of the old thermostat to the nest.com, they sent me a reply immediately telling me it was compatible. My nest is installed with very little fuss and I can lay in bed and turn down the heat when I wake up hot...with my cell phone!! Wish it was a little cheaper in price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little interesting to install but it could have been my HVAC unit. However, once installed I have been very happy. I am looking at install additional components as well. The smoke detectors are going in be installed as well as a camera or two in the next few months. The emails showing how often the unit ran and total length of time is a nice touch in helping with keeping power consumption and costs down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great and modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can control the temp from the app. Easy to use, quick to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was part of my house automation and has been very useful. Having in floor radiant heat pretty much requires and intelligent control system to operate correctly and this device takes all the elements into consideration for its control algorithms. Heating system has never operated so well as it does now. And being able to lock the controls and control remotely is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was easy to install with my GeoThermal system, and is intuitive to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest. It has a lot of great features and is relatively easy to install. I struggled a little with figuring out auto away, but otherwise everything has worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was East. Looks nice and contemporary. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Installed it myself. Would recommend it to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to use. Great look and design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and get operational. Connects easy with my ipad and iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use, and works great! Modern design and convenient functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we bought this, easy install and easy use!

    I would recommend this to a friend
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