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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 16,031 reviews
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great features easy to use and install. Would recommend changing plate to stainless steel. WiFi connection can be slow but with amazon Alexa app works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the thermostat, but the geek team set it wrong.You recently installed a Nest thermostat for me, unfortunately it does not work for heating. When I turn on the heat option, it continues to work for cooling. Please fix this as soon as possible, it is uncomfortable, because in the morning and in the evening it is still quite cool in the house. I have two small children.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Terrific Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We - the Nest and I - are still learning from each other. It is fun, since the computer seems to comprehend more and more. It also understands our cooling behavior better and better. The score and savings keep improving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, so much better than our old one which didn’t work correctly and was a pain to operate. This is awesome! Can use right from from my phone to adjust settings, love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice outlook and best color matching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Con: Seems only Nest Thermostat is round on market, also it can choose color to match my wall. Pro: the mounting plate is not matching the original screw holes which left over from previous thermostat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worked fine-- right until warranty expired.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine-- right until warranty expired. Literally within DAYS of the 2-year warranty expiring, it completely died. Can't connect to WIFI, doesn't wake up when pushed, etc. Ran through all of the troubleshooting steps with Google, nothing worked. I asked for an exception, but they promptly denied me. This is too expensive of a product to have a 2 year lifespan. It's E waste. Don't buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cool technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this nest thermostat 3rd generation.its saves a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need another one for upstairs, It remembers your habits and AC settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install - better comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend if you have a sporadic schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got two for my home (two zone HVAC system) to replace our Honeywell programmable thermostats. Easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love the Nest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have to be home, touch the thermostat or get out of bed to change the temperature. Hot flash, no problem just turn on the air conditioner!! I love the monthly email I receive breaking down my usage!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was most definitely a good pick up. I mean it learned our pattern within 48 hours it seems like.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a few months then the battery stopped charging, tried using the usb to charge it but it can’t hold a charge, so now we can’t even use it and I saw all the comments online saying they can’t get nest to get it fixed so I’m going to have to get another thermostat. Definitely won’t be getting nest again.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello RyanS, thanks for posting your review. We're sorry to hear that you're experiencing some difficulties with the batteries holding a charge. Please be advised that your Nest Learning Thermostat uses power sharing(North America only) to stay powered on. Most systems are able to power share without a problem, but some heating, ventilation, and air conditioning (HVAC) systems may react differently to power sharing. Power sharing issues are resolved with the installation of a common ground (C) wire or the Nest Power Connector. If you've tried these options before and the issue still persists, then we recommend that you reach out to our support specialists so we can help you with finding a better resolution and improve your experience. You can contact us by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Learning starts right away. Easy to integrate it with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google has done it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is by far the best I’ve ever used, and it’s very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to install. Looking foward to reducing my energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cool and money saver tech gadget. We set it to the temperature we want before we make it home. Our home is nice and warm when we get there. Love the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not last

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had issues with 2 of these either prior to the 1 year mark or after. If you buy it get an extra warranty.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're sorry to hear about your previous experience with your Nest Learning Thermostat. We appreciate if you share your feedback, it will helps us to improve our products in the future: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Rated 5 out of 5 stars

    Nest smart setting thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience and east of having this digital thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are a must have. Also a no Brainer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These thermostats are a must have saving you money overtime sitting and forgetting it.

    I would recommend this to a friend