Customer Ratings & Reviews

I was very skeptical purchasing this thermostat but the skepticism went away quickly. Installation was very easy with the installation guide and setup was a breeze. The way this thermostat learns your daily settings and adjusts them at the times you normally make adjustments is amazing plus the ability to see how much your system is running daily is a great feature.

Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

Really appreciate the Nest thermostat. It is a great product. Service is exceptional as always. Best Buy staff is always professional and helpful. Thank you for having such great support staff.

Nest thermostats will save you money by precisely keeping your home at the perfect temperature. The built in energy saving features will automatically keep your HVAC system off when you leave home. I would recommend using this with the Nest temperature sensors for rooms that you want to keep at a specific temperature at times.

This is a thing of beauty. Easy to use, easy to install, and if looks great too

Bought this to replace a Honeywell thermostat installed by the gas and electric company. We had the NEST camera for a nursery and loved it, the app and the interface make it very easy to use, very sleek design and incredibly easy to install even in older homes.

Love my nest thermostat. Love being able to set the temp from our bedroom and also rhat it goes into eco mode whenever were out. A bit lazy, maybe, but now i dont forget that i set my thermostat before i leave!

So easy to use. Setting up temps were super easy. No issues.

It's my second nest thermostat and I installed it in a new (to us) home. I debated with the Ecobee this time around but ended up sticking with what I knew. It's great to be able to install it right out of the box without any extra tools needed. I'd recommend the Nest to anyone because it's easy to use and install. Beyond that, the Ecobee seems to do similar things.

This is a great addition to a home if you want to be able to track and control your heating and cooling. The fact that it learns a schedule is great.I took a star off since it died in 11 months. There was something wrong with the WiFi card. 4 stars still since Google replaced it quickly and with only minimal hassel.

I love this. I had an old thermostat and felt it wasn’t working efficiently. Installed this, after researching if it was compatible. We just got our first bill and it is heating more efficiently. We saved $40.00. I like that it has a filter reminder. The learning part is great. We’re beginning to set a routine and it’s working great.

Dropped my energy bill tremendously. Being able to set the temperature of the house so you wake up warm and go to bed cold is incredible. I will never go back to owning a regular thermostat.

A great product and easy to work. Would purchase again.

Another quality product from Google. Works as it should and also gives you a reminder to change your filter. Absolutely love it!

I loved the older thermostats, and this is even better. Bigger display and better features. I love the separate temperature sensors that I can put in different rooms and make the temp in those rooms the target setting at different times on the day. I wish it was fully customized instead of just morning, day, evening and night, but it's definitely a major improvement!

Very easy to setup and use. Now I have full control over the AC even away from home.

The Nest Learning Thermostat was easy to install… The Nest app will walk you through to installed the thermostat.. Changing the temperature is very easy… Love the stainless steel with black background and large screen size…

Nest thermostat learning is an amazing product. Very easy to install and use.

Great product! Easy to use, nice to look at, easy installation.

Easy to install and has learned my patterns. Now my house is always the perfect temp.