Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 16,031 reviews
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so much better than my old Honeywell. Easy to setup and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the EcoBee the screen is much nicer and the scrolling and press features are much smoother. The app integration is perfect. No complaints. Auto-Away saves money for when you're not home and the Nest-Sense sets schedules based on what you like. Coming home around 6 everyday the nest will crank up the AC around 5 to get the house nice and cool when I'm home. An essential to your HVAC system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my nest at Best Buy and I love it! Works amazing and so easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great energy saving

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I was able to get a credit back through my local electric company. Very useful in trying to help save on cost of electric. Very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item to keep your house updated

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install, looks great and is easy to use. I like how it tells you how long it will take to reach the temperature you set it at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat horrible installation experience

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, however geek squad did a horrible job trying to install it my new thermostat. When disconnecting and uninstalling my old thermostat the technician crossed to wires that fried the main power source to my hvac system and blew a fuse. So the install wasn’t successful and the reinstall of my old thermostat was no longer working. I called the supervisor to the geek squad to have another technician come out the following day and he couldn’t determine what the issue was and tried to say I had rats in the Attic that chewed on lines hvac lines to thermostat, which I knew that was a lie because he didn’t go up there to check and I just rebuilt my house from the ground up. Called an actual hvac system company to see what was the problem and all the issues where from when the first geek squad tech came out and crossed the wires. Everything happened at the base of thermostat of failed installment of the my google nest thermostat. & I didn’t receive my Reimbursement for the install that did not & I had to come out of pocket $600+ to fix my hvac system that Best Buy geek squad messed up.. Horrible experience ever..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptic proved wrong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a skeptic but it turns out I was totally wrong. Home automation and saving money just seemed like it would be too much work. In reality it was very easy to install and to learn how to use. In fact, after having it for a little over a month now i actually saved a lot of money and it's nice to see my area's comparison (how I used energy opposed to others in my area). Very cool gadget!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, accurate temperature control and it looks great on your wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat, saves big on energy use.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostats will save you money by precisely keeping your home at the perfect temperature. The built in energy saving features will automatically keep your HVAC system off when you leave home. I would recommend using this with the Nest temperature sensors for rooms that you want to keep at a specific temperature at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, looks great easy to program. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great addition to our home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an incredibly easy install for what is now a permanent fixture to our home. The nest thermostat not only allows us to control from afar via the smartphone app, it also geofences our location and automatically goes to eco mode while away. We love the learning function, which has slowly accomodated to our cooling needs. Can't wait to see how it works in the winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Piece of Tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Super easy to control with the phone through their Nest app. This also works with Amazon's Alexa, but let me give you a few words of caution. You must be very specific with your commands. Do yourself a favor if you plan on controlling this with voice via Alexa, look up the list of commands you can currently use with it. But other than that! very very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical purchasing this thermostat but the skepticism went away quickly. Installation was very easy with the installation guide and setup was a breeze. The way this thermostat learns your daily settings and adjusts them at the times you normally make adjustments is amazing plus the ability to see how much your system is running daily is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat on the market. It looks amazing and functions great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEB13

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best investments I have every made. Can control the temp of my Condo from my phone, to make sure my dogs are very comfortable when I am away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and was simple to install. Have other nest products, nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I had an old thermostat and felt it wasn’t working efficiently. Installed this, after researching if it was compatible. We just got our first bill and it is heating more efficiently. We saved $40.00. I like that it has a filter reminder. The learning part is great. We’re beginning to set a routine and it’s working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Setting up temps were super easy. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy installation. Great product. Works well. Wish it didn't have a hefty price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It speaks for itself

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does to include it is linked up to my city energy company to save even more money on top of the eco mode.

    I would recommend this to a friend