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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second thermostat. Its easy to use and install. I enjoy being able to control my thermostat from my phone. So i can set it and my home will be comfortable by the time I arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend some money to save money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this a year now and am glad I upgraded our old thermostat. I can remotely adjust the temperature if I'm away for a while. It can "sense" when I'm home too so it will set my comfort temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarty pants thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our thermostat. I go to adjust the temp and realize it already has done it for me! It learns when you are home and away from home and what temps you like at certain times of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. After the first week of learning my temperature preferences; the Nest was saving me money. Installation was super easy. Just one thing to note. It took 24 hours for the internal battery to charge for the WiFi feature. I was glad I did not have to hardwire my Nest to my furnace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love being able to see and control from smart phone remotely. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to set temp remotely, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Like the new feature of seeing it from a distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the smart home fan. Works as advertised and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better way to control and save on HVAC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, self learning and control from anywhere on your cell phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Nest Thermostat for over a month now and really like its features. It is a bit pricey so I'm really hoping it will save us money, in the long run, to make it a good return on our investment. You really don't have to touch it much once it learns your preferences and I can control it thru Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device. Has paid for itself since purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had one of these for over two years now. It keeps us at just the right temperature when we are home, and saves us money while we are away. The learning features work well and eco mode can you save some $$$ if you use it. Best thermostat I’ve ever had. Wish it worked natively with Apple Home though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nests. Easy installation. Great integration with Google Home. Solid app. Love having control over temperature from anywhere in the world. The usage history and monthly Nest reports are nice to review, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, Easy to Install, It Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the house this winter. Thought I'd give a smart thermostat a try and got to tell you...worth it. And best of all...it works as described...and even better, easy and I mean easy to install. If you live in the Chicago area, check out the nest site for a ComEd rebate of $100 too! Plus, Best Buy had the best price and shipped out for free and I received it the next day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, use and integrate with other products, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, it's well designed and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Revolutionize Your Home Comfort with NEST

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive Learning Capability: The standout feature of the Google Nest Learning Thermostat is its ability to learn your temperature preferences and create a personalized schedule. Energy Savings and Eco Mode: The Nest Learning Thermostat is designed to help you save on energy costs. Energy Reports and Insights: The thermostat provides detailed energy reports and insights through the Nest app. Compatibility and Easy Installation: The Nest Learning Thermostat is compatible with most HVAC systems, making it a versatile choice for various homes. Energy Star Certified: The Nest Learning Thermostat is Energy Star certified, signifying its energy-saving capabilities and commitment to environmental sustainability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostats work well when they work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was to replace a two week old Nest thermostat purchased from Google (Nest) which stopped operating. Google would not replace the broken Nest because I was not on site to perform several tests they wanted to conduct although my HVAC contractor had already concluded the unit was faulty. So, I bought this Nest at my expense from Best Buy as a replacement so that the A/C could stay on. When they work, they are great, but plan on a battle with Google if you have a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works, with caveat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works pretty much as advertised. Wi-Fi connectivity interfaces with iOS app, also has fairly intuitive on screen display and function. Also using with a remote sensor, which provides convenience. I have one minor issue, which is the ability to set a High Point and low point as I did with a Honeywell I’ve replaced. The user interface on the app is good Because I already use the Nest system for other devices, this was an easy addition. But I have to think there might be other solutions out there that are as good or better and perhaps less expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use and install connecting to Bluetooth is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy setup, easy to adjust temp. Works great with echo dot.

    I would recommend this to a friend
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