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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nest Thermostat

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase! Easy install! Highly recommend this to others. Originally purchased this directly through the Nest mfg at which I had waited over a week and they had not shipped my product. I called and cancelled it since they were back logged then went to Best Buy and bought one the same day in stock at my local store. This product is definitely a hit in our household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Classic Redesigned!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every house you ever lived in has had a thermostat of some kind, but this new breed of smart thermostat is amazing! You can adjust the thermostat from anywhere. When its colder in the house than you would like and your upstairs in bed don't bother getting out of bed just turn it on with Alexa or your smart phone. Easy install just two screws and two wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about being able to install the Nest thermostat myself but it turns out that turning removing the old thermostat was the hardest part! It was easy enough to match the wires that were coming out of the old thermostat and put them into the Nest. After some quick setup and checks, I found that the Nest was able to control my furnace and AC and I was done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love all the features and how it learns my preferences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, easy to use and communicate with via mobile app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to help control the temperature at one of our rentals. Works like a charm to ensure we can set the temperature when guest check-out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Nest smart thermostat for several years now and just bought another one to put in my new home. The ease of use, programmability, and level of control from the excellent mobile app make this item a must have for me. Nobody else makes an easier to use, more reliable thermostat than Nest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Easy to install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to install/wire. Saved money the first month of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade to a learning thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the user friendly settings. The installation was very easy with step by step instructions. It automatically updates the firmware when it is available. Sometime I feel that the temperature sensor is off by a few degrees with the actual temperature. It is nice that I can control it by an app on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It a stunner on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use 2 of these to control both floors of the house. It works well with Alexa and is easily programed both through the app and the device. They look great and every visitor comments on how cool these look. Install wasn't as straightforward as I thought even with connecting to new A/C's, the wiring didn't match up with the directions and/or website tutorial. Although a quick call to customer support resolved my issue quickly - take pics of the wiring BEFORE you disconnect the original thermostat. I'm very thankful I did as it made the support call effortless to get the wiring correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far So Good

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints yet. Easy installation and set up. Sleek design too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great learning thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent build quality and readability from the display. The learning function works very well or you can override it and control it yourself manually. I've bought two of these already and loved them. The only negative ia that it is a bit expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. Works as advertised. Easy to program and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device, why did I wait?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device. So easy to adjust by either Google Home or of the Nest App. There is a lot of data that I have not explored, yet. So easy to set schedules. The display turns on when you walk buy. If furnace is running the background is orange. If the A/C Is running, background is blue. Easy to install, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, smart thermostat keeps house comfortable and has already learned temps we like during the day and especially at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Great for conserving energy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not much of a handyman, but was able to install without issue. Using the app to install it was recommended to hire a Nest Pro for installation due to using natural gas with my forced air furnace. I watched a couple YouTube videos and continued with the install. The thermostat and Nest App are very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy User.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews on the Nest thermostat, and all were correct this gadget learns quickly and savings start with in two day depending on your temp settings. Easy installing this item. Did this in 40 minutes. I Have mine set at Eco all day. House Is at a perfect temp, and I can say central air doesn't seem to cycle as much now since the nest has been installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent, if pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being a handy person, this was easy to install. It will take a while for the auto away assist to fully work. Mine has been up for a week and a half and is spotty, but getting better. Will sync with other automation devices like the Nest Protect (of course), myQ garage door opener, Hue bulbs, and many other things. My only real issue is the price, but for the rest of 2017 you get a rebate from focus in energy so that helps a bit. SmartThings integration would be nice too. There's ways around it from the SmartThings community, but out of the box support would be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the unit myself following the easy and clear online instructions. Installed the unit and had the initial setup programmed in less than thirty minutes. After a few months, we have enetered a new season with wide temperature changes. The NEST thermostat has made the transition and after a couple of temp adjustments, seems to be tracking automatically very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. Me and my husband decided to install ourselves. After watching a few videos online and doing some research on what a heat pump was we were able to install 2 thermostats in our home. It learns your temperature changing habits and has lowered our power bill. App is easy to use.

    I would recommend this to a friend
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