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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smart thermostat. Easy to install. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel alot more comfortable having this to monitor my house temperatures when i have a small baby to monitor too. it helps me keep her room at a comfortable temoerature and i can control it from ny phone and on my nest hubs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup Easy to use app Money ans energy saving

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and setup. Works just as stated with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to use. When I installed it, I didn’t realize we had a heat pump system. So the heat setting was blowing cold and vice versa. I went on YouTube and found out that I wired it for a conventional system. YouTube showed me exactly how to wire it. Simple. I’m a 58 year old woman! Ta Da!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Learning Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase. The control that the Google Nest Learning Smart Wifi Thermostat permits is really great. Initially there was an issue with the Goodman furnace installed and no communication or faulty communication to the furnace and vice versa. However, this issue was rectified by installing the blue (common) wire and updating the Goodman firmware via the CoolCloud app. There was nothing wrong with the Google Thermostat - just something that needed to be sorted out. I love the look of the thermostat and the fact that it can be controlled with the Nest app (along with the other Google devices in the household).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install using the instructions. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, looks great, easy to use, trusted brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy to use.. highly recommend.. looks great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good/ very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install, is easy to use, and looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an easy setup as I only have heat, oil heater with baseboard radiators. But it works with no issues. Super easy to setup and get up and running. Pull off your old thermostat, look at those labels where the wires are connected to, label them if necessary. Connect your new Nest and connect the wires. Setup screen is super easy and walks you through the settings. The app is easy to use. I started with a week of learning to build out a basic schedule and then we control it with the app or have it detect when we are not home. Easy and my heat runs much less now. I was worried about setup, replacing a rectangle thermostat with a circle one usually leaves unfinished walls. But there is a great rectangle plate that you can install that covers that up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You really can install it yourself!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the nest! I was able to install it myself even though I was prepared to hire someone to do it, gave it a try and it was extremely easy when following the instructions on the Nest website. Would definitely recommend it and the app is super easy and intuitive as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product, easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, look nice on the wall. Easy to learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its great shape, excellent item and work very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed common wire.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased two nest thermostats. Bestbuy installed as part on total tech package. Installation went well and units perform as advertised. My units both needed the “C” ( common) wire connected as the built in battery did not provide enough power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is pretty cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our old box thermostat with the Nest. It was super easy to install and the directions were VERY straight forward. We had no issue with set-up at all. After hooking the Nest up with our home wi-fi the controls and features from your phone are pretty simple to use. I love how it shows the history of your usage compared to the local weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up if you follow the instructions and don't try to wing it. Third one I've used now in second house. Really easy to use. No complaints. It will learn your habits, and you can set a schedule so you don't have to remember to turn it back when you go to bed, go to work, etc. Adding sensors is a breeze.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works well. just wish I had purchased a long time ago. I know I have not fully used all the features but it meets my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, easy to operate and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, works like it says and helps you save money.

    I would recommend this to a friend
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