Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 16,031 reviews
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two thermostats - one for each of my zones. Very pleased thus far with performance and learning capability. Away feature is nice, but app asks every time you use to allow your phone to use location services in the background, which I don't want to do. Not sure if there is a way to turn off this reminder each time. Overall very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have had this for one week and love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It learned when to turn on the temperature in the morning to have the house heated at the temperature we want very quickly. Also turns down the temperature at night. Easily controllable from phone app. Love it. Nice rebate from the Energy company for it as well. Installed easily, less than 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a great product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is overall a great product! I do get annoyed where it tries to follow your schedule too much. So say for example if I am home on a day where I’m supposed to be at work and I adjust the temp manually, it would eventually go back to the temper it’s at when I’m not home. Probably an easy fix if I go I yo the app but it is annoying at times. Other then that it’s a great buy easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the product. Easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great heat thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great it was easy to hook up and it is easy to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to monitor your home while there or away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is great no matter if you are home or not. We don't keep it too cool in here but when we go away our dog/house sitter likes it cooler. No problem! She can do what she wants, we will check while she is out to work on our phones and set the temp according. Saving money already!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to control your house Hvac remotely

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the app integration and the control that I have for my heat pump all year round. It was very easy to install. Also, I like the energy programs that you can enroll so that you can save more money participating in them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Easy Easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best smart thermostat I have seen so far. The install is easy and it works with every HVAC system I have helped install it with. The app is super easy to use and with the remote temperature sensors we are able to better regulate the temps in our home for rooms that were normally too hot or cold during the season.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Upgrade worthy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade for those with first generation Nest Smart Thermostats, with only modest features making it a worthy upgrade from the second generation. I appreciate the larger display as well as the support for 5ghz WiFi. Re-creating an established heating/cooling schedule is a pain though. I had hoped that by now, Google would have an option to migrate existing schedules.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat ever

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device, Controlling the climate of my home from my cellphone is the best thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat ever! So easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest was something I had been researching for some Time. Finding ways to reduce our electric bill was a huge reason we purchased this item! This was a great buy and I recommend it to everyone I know! The accessibility to maintaining and being able to adjust my homes temperature whether I am there or not make a huge difference in our bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma's House

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my Grandma, she use to call me and say it's too hot or cold in my house can you come over and fix it, couldn't always get there as quickly as I wanted, great that I can adjust the temperature from anywhere. Now I go there for Tea, not fixing the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a breeze. Only problem was did not have common wire. Ac would turn on and off for no reason. After doing a little research found out that a common wire was needed. Nest support was very helpful. We are going to be reimbursed $189 for ac tech to hook up wire. Being able to control thermostat from anywhere is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this due to my system requiring more expensive models of thermostats. I tried to get a lower priced wi-fi t-stat but it wasn't compatible with my heat pump/aux heat/2 stage system. Nest customer support was great in helping me getting the Nest t-stat wired correctly and then configured. Love this product so far and the app for my iPhone is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product and company

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and works fine. My biggest problem is the learning curve in how to effectively use the device. Plenty of support to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful modern design

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful modern design. I don't really care about the learning features. I just like the stainless steel tactile turn wheel. The white version with the mirrored screen doesn't feel as tactile. I bought this one solely because it looks cuter, and it doesn't disappoint!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, we're happy with the thermostat. It seems more accurate than our old thermostat, which is generally good, but turning it up results in a more gradual increase than just a new blast, which can sometimes be welcome. Synching with our phones wasn't flawless, but reasonably easy. One minor hitch: the plate isn't big enough to cover the area formerly covered by its not-too-large predecessor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tstat.Easy to install and works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Easy to install, easy to program and looks great- high tech.

    I would recommend this to a friend