Customer Ratings & Reviews

The nest thermostat has definitely upgraded how my family heats and cools the home. I like it because I have the whole google ecosystem. At this point though to be honest there are other options on the market so don't feel like you have to buy Google. I buy it and I'm definitely satisfied.

Very easy to install and very easy to use. I haven't had it long enough to know if it will save me money, but I can tell it is "learning". The app makes it easy to use and it is great to be able to change the temperature from in bed or across the country.

The ability to control the Neat thermostat on the app is amazing. I go on as I leave the office and the house cools down while I commute so that when I get here it's perfect. Highly recommend

It's been a week with this thermostat and I must say it really gets the job done. Nest customer service is beyond impressive. They truly help with any questions about their products. The only thing that keeps this device from 5 stars is that you must manually tell the system to turn off because sometimes it cools the house when your not home. It takes about a week for the nest to pick up on your cooling tendencies and then develops a schedule for your for future uses. This is good but unless you manually tell it your away the nest is constantly working

This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.

NEST thermostat has been great. It really has lowered our power bills and I appreciate the iOS app and web app. Just a little note, if you're doing this yourself the manual instructions aren't as clear if you don't fully understand what HVAC system you have and all the little wires.

Love the Nest. Very easy to install and setup. Works great!

I love what the nest does. It only took a couple of days to figure out when we got up, when we went to bed and when we went to work. I also like the ability to set it remotely since I always forget to set the temp when I leave, so now I can do that via my phone. I also like that I can have it turn back on an hour from home when returning from a road trip.

Easy to install, easy to operate, very sleek looking

Good product. Premium feel and easy to use. Impressive features using big data to help eek out efficiency. Only complaint is that it lacks some adjustability features that are thermostat specific. Being a smart thermostat I thought it should have included features to make it really adjustable. If you’re the set it and forget it type, this thermostat is for you. If you want to fine tune the systems behavior I recommend the Ecobee.

The nest was easy to install, looks good and we have noticed a difference in our bill now that we’re a few months into using it. Love being able to control the temperature in our home from our phones.

Installation was a breeze and the operation is the easiest ever

I have been using NEST products for a long time, and by far the NEST Thermostat is one of my favorites. The ability to control the temp and schedule is a MUST HAVE. I currently live in an apartment and even switched my unit in the apartment with a nest (took about 5 mins to do) and of course I can put the original thermostat back when I leave.

this is my second gen 3 nest thermometer. The first one battery died after a few yr. I like it as I can watch and control the temp if I'm on vacation or anywhere. Just installed it yesterday so it is still learning.

I installed my thermostat and noticed my furnace was cycling often. I first thought it was an energy conservation feature in Nest. I then received an email from my thermostat telling me to check my furnace air filter. Sure enough it was dirty. Changed the filter and the furnace quit the short cycles. Its a HVAC tech as well as a thermostat.

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

I like this smart thermostat. The learning option is amazing and now I just have to sit back after a few adjustments and let it take control. Also love the fact that I can rely on the app in my phone to adjust temperature without having to be physically next to the thermostat.

Works great. Easy to operate. Links to my Amazon Echo.

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

I would have given this 5 stars if it weren't for the fact that I had to search the web for troubleshooting info during hook-up. It was extremely cold when I installed this unit and turns out it can interfere with the A/C hook-up if extremely cold out. I ended up hooking up heat only for now and will have possibly have to add an additional wire to have A/C wired in during extremely cold months. NEST should add this info to their troubleshooting info. I like the wireless control both from my phone and our Google Home Mini.