Customer Ratings & Reviews

While this unit is slightly higher priced than some of the competitors, it does work perfectly and is very easy to install, program and operate. Love the option where it knows when the primary residents leave (Phone needs to be set up) and sets back the thermostat until you return. Scheduling is easy and making adjustments is very user friendly.

Super easy to install & use. We have saved a lot of money!

Works great and easy to install, looks good on the wall.

Good product. Premium feel and easy to use. Impressive features using big data to help eek out efficiency. Only complaint is that it lacks some adjustability features that are thermostat specific. Being a smart thermostat I thought it should have included features to make it really adjustable. If you’re the set it and forget it type, this thermostat is for you. If you want to fine tune the systems behavior I recommend the Ecobee.

Easy to install. Easy to use. Paired very quickly to the app!

So happy with my Nest thermostat. I was torn on which one I should get but never been happier with my choice. There are so many options to make your settings perfect for you and your lifestyle. The app makes it easy to control everything. I love that when I'm not home or going on vacation I can change everything from the app and save money!

The nest thermostat has definitely upgraded how my family heats and cools the home. I like it because I have the whole google ecosystem. At this point though to be honest there are other options on the market so don't feel like you have to buy Google. I buy it and I'm definitely satisfied.

Even though my hubby balked at the idea of buying this thermostat, I bought it when it went on sale. It was the best purchase I ever made. We can control the heat or air anywhere . . . from the comfort of our bed, recliners, or when we're away from the house. It saves me money on electricity and I wouldn't live without it!

Great thermo and some part of Automation of climate

They have an easy install and they look great. The thermostats will automatically adjust to your habits. Most of the time, the play they create works well, sometimes you need to jump onto a computer or mobile device to adjust things. My home has multiple zones, so I didn't need to worry about the competing products that have extra sensors.

Easy install, even for a novice. Incredibly smart and intuitive.

love this Thermostat and all nest products!!! so user friendly and great customer service!!! I love that I can control it from my phone!!!m Thanks Best Buy for your customer service as well...

It’s worth the money. Works great. Very easy to install.

I like this smart thermostat. The learning option is amazing and now I just have to sit back after a few adjustments and let it take control. Also love the fact that I can rely on the app in my phone to adjust temperature without having to be physically next to the thermostat.

This is my 2nd Nest 3rd Gen Smart Thermostat. 1st was installed 6 mos ago for our upstairs HVAC zone. I like it well enough to get another for our downstairs HVAC zone. Best lesson learned from 1st Nest: Don't let anyone install a Nest thermo without having a hot (power) wire connected to the Nest otherwise when the Nest's backup battery runs out the Nest will die disabling the HVAC. I had to have an licensed electrician diagnose the problem & run a hot wire to the Nest because the Nest installer did NOT know about the necessity of the hot wire because the Nest worked great once installed...for 30 days, then while we were away from home during winter weather everything shutdown. ! I knew the system was out as monitoring it online indicated so. At anytime, I can check on the Nest using the Nest App. I can also ask Alexa for very limited information like, "what's the temperature in the upstairs mid bedroom?" The App provides much more extensive details and options, i.e. adjusting the temperature. Upstairs is empty-nested, so there's usually no one there to use it, so I haven't had any experience yet with using it's "smart" capabilities. The new one will be smart enabled so it can learn our habits via experience and make adjustment without having to make on-the-spot personal adjustments. I am anxious to see how that works out! Most significant downside: Alexa is not yet sophisticated enough to do all she's asked to do regarding the Nest thermostat...might have to wait for the development of a "Smart Alexa" to be capable of working with a "Smart Nest" thermostat! Regarding the Nest Sensors. I love having the option of determining which of the upstairs rooms need to be comfortable for occupants. The sensors can allow that. Smart suggestion: Check online with your area's gas/electric service provider for rebates for installing Smart Thermostats. I got a $125.00 rebate for my 1st and have application for $100.00 rebate for my 2nd.

Easy to install, works great. Learned my schedule in a couple days.

Needed to get a new Nest thermostat necause rhe old one was damaged. Came into Best But and bought the nrwer version. Works like a charm. Thanks again Best Buy. Yall are the best.

The nest was easy to install, looks good and we have noticed a difference in our bill now that we’re a few months into using it. Love being able to control the temperature in our home from our phones.

Easy to install, easy to operate, very sleek looking

The ability to control the Neat thermostat on the app is amazing. I go on as I leave the office and the house cools down while I commute so that when I get here it's perfect. Highly recommend