Customer Ratings & Reviews

It's been a week with this thermostat and I must say it really gets the job done. Nest customer service is beyond impressive. They truly help with any questions about their products. The only thing that keeps this device from 5 stars is that you must manually tell the system to turn off because sometimes it cools the house when your not home. It takes about a week for the nest to pick up on your cooling tendencies and then develops a schedule for your for future uses. This is good but unless you manually tell it your away the nest is constantly working

Works great! Wish I had read the reviews ahead of time… I let the connecting wires touch one another and it fried some electrical components in my hvac system so be careful. Make sure those cables do not touch one another to avoid a costly mistake.

Love the Nest. Very easy to install and setup. Works great!

NEST thermostat has been great. It really has lowered our power bills and I appreciate the iOS app and web app. Just a little note, if you're doing this yourself the manual instructions aren't as clear if you don't fully understand what HVAC system you have and all the little wires.

We love that this thermostat will know when we are not home so it automatically adjusts the temperature of the home. It has probably paid for itself in the first couple of years by the feature alone. It was simple to install through the instruction included, as well as, the customer service number incase you run into an issue.

I love what the nest does. It only took a couple of days to figure out when we got up, when we went to bed and when we went to work. I also like the ability to set it remotely since I always forget to set the temp when I leave, so now I can do that via my phone. I also like that I can have it turn back on an hour from home when returning from a road trip.

I have been using NEST products for a long time, and by far the NEST Thermostat is one of my favorites. The ability to control the temp and schedule is a MUST HAVE. I currently live in an apartment and even switched my unit in the apartment with a nest (took about 5 mins to do) and of course I can put the original thermostat back when I leave.

Easy to install. Easy to setup. Easy to use. Love the far sight feature which makes it easy to view the thermostat from a far. The integration into my smart home was easy and added more smart routine like locking the front if the nest went into away more.

Much easier to operate than the “dumb” thermostat I replaced. I purchased two of these, one for upstairs and one for downstairs. I love being able to set the temps to “eco” when away for the day. I did have an issue with installation (wired it up wrong) but Nest customer support was quick to help and assist with installation.

Installation was a breeze and the operation is the easiest ever

Works great. Easy to operate. Links to my Amazon Echo.

I installed my thermostat and noticed my furnace was cycling often. I first thought it was an energy conservation feature in Nest. I then received an email from my thermostat telling me to check my furnace air filter. Sure enough it was dirty. Changed the filter and the furnace quit the short cycles. Its a HVAC tech as well as a thermostat.

Don't be scared to install it yourself. Installation is very easy. If I can do it, anyone can. You can monitor our temp from anywhere with your smartphone. It learns your temps and adjusts accordingly. You will notice what looks like a crack in the glass, normal don't be alarmed. Lot's of options and tools to enjoy.

I would have given this 5 stars if it weren't for the fact that I had to search the web for troubleshooting info during hook-up. It was extremely cold when I installed this unit and turns out it can interfere with the A/C hook-up if extremely cold out. I ended up hooking up heat only for now and will have possibly have to add an additional wire to have A/C wired in during extremely cold months. NEST should add this info to their troubleshooting info. I like the wireless control both from my phone and our Google Home Mini.

We have had this over 6 months and we love it. It’s nice being able to change the temp when your bedrooms are upstairs and the thermostat is downstairs. Just go to the app and adjust to your hearts desire! Not too mention it does seem to be much more effeicient than the standard thermostat. All in all it was an excellent purchase.

Sleek, easy to use and less bulky than my former watch.

Great tool to save money. Easy to install with a little knowledge. If tech support needed they are a great help.

I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

So good! Easy to use, and just a great product overall.

Works like a charm. Easy installation is the best part.