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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 16,031 reviews
  • Rated 5 out of 5 stars

    Already saving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor setup issue that Nest quickly responded to with corrected setup. It has been working for a month now and the best feature is the auto away. I can track it's typical run times based on our schedule. It learned in under a week our routine which greatly helps with the auto away feature. Also love being able to turn on the heat before returning home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Thermostats for Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and they are incredibly easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it. easy to install. easy to operate

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want sure about buying a programable thermostat. I already had one. it was complicated to operate. the nest was so easy to install. even easier to operate. I use my phone to set up my schedule. I've only had it for a few weeks, but I'm very satisfied. I highly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not cold.....Not hot.....just right!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I have had this product for approx 8 months. No issues. I am amazed of how this smart wifi learns how we like the temperature to be in our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is easy to install and really great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy set up. User friendly love the app!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very easy to instal! Will be buying more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Wish I had read the reviews ahead of time… I let the connecting wires touch one another and it fried some electrical components in my hvac system so be careful. Make sure those cables do not touch one another to avoid a costly mistake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is quick and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is really easy to install if you're using a single heat / cool source like a heat pump. If you're using a dual-fuel system such as a furnace in combination with a heat pump it takes a little bit more effort to figure out the wiring but you can find the directions on Youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and very well thought out. it just works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Easy to setup. Easy to use. Love the far sight feature which makes it easy to view the thermostat from a far. The integration into my smart home was easy and added more smart routine like locking the front if the nest went into away more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest by far has the best customer service. I purchased two thermostats and one wasn’t working properly due to lack of power. They sent out an HVAC guy to repair my wiring at no cost to me. I highly recommend this company. I’m now planning on getting the doorbell, door lock and smoke alarms all from Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control from bed with phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I get too hot (yeah, I'm at that time in my life), I don't need to get out of bed to turn down the heat in the winter, or turn on the AC in the summer. I just pick up my phone and control the thermostat from bed. Also, I can do it when I'm out, to make sure the house is at a good temperature when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 10 minutes to install. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool. Pretty easy to hook up. Strongly suggest buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat! Works perfectly and install was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would normally be a 5 star review. However the situation being that it was. 2 years and 2 days after my purchase(considering its a 2 year warranty) the wifi module went out on my previous Nest Thermostat. After contacting support at Google Nest which they do through Twitter, now X, they "regret" to inform me of this well known situation and that the only solution is to go and purchase a new one. So thats what this purchase is. A replacement unit for something that should have been warrantied by almost any other company. Seriously contemplated going a different thermostat route, but because of the unique nature of our heating and cooling on this home and the wiring all done, all I have to do is pull off the old one and plug the new one in and connect to my wifi and go. I decided for ease of use I would do that.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SurfsUp. Thanks for the review about the Nest Learning Thermostat. We appreciate that you find it with the ease of setup and use. It’s unfortunate to hear you ran into an issue after the warranty period, and we've taken note of your feedback. If you come across any support concerns with your new unit, we encourage you to contact us at the following link for immediate assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and working as it should, very Happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I love the fact that I control everything right from either the Nest app or the Google Home app from anywhere. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart home accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great first piece to your smart home and one that delivers its value over time as it learns ways to improve the efficiency of your heating and cooling. The ability to heat up the house on the way home is amazing in the winter. Just make sure it's compatible with your HVAC system before you purchase.

    I would recommend this to a friend
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