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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Looks nice and is easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but Works Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the thermostat myself. The instructions and you tube video were helpful. I enjoy changing the thermostat temperature from my iwatch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second thermostat to add to my home. The first was easy to install, set up and use. This second one was a bit more challenging setting up. Had challenges finding the internet. Four months into use the item totally lost internet connection. It still worked but there was no online controls. Called customer service and spent a good amount of time troubleshooting. It was finally determined it had was faulty. Replacement is on the way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    So far so good

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] So far so good. Had a strange error at the beginning but soon discovered that it was because we have not changed the filter. Once it was changed everything was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awsome, easy to set up and use. WiFi is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and works well with your phone or pebble watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet spot for automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat works with my home automation and love the eco system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, even easier to use. No more time spent trying to program a thermostat. Set the temps you like with a twist of the dial and this smart stadt will figure out your normal heating and cooling patterns and apply them for you. My house is much more comfortable now without the wide temperature swings. So it truly is a set and forget item. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Me Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home automation at the click of an app? I'm all in! Now I can leave the house, set my temperature for when im back and save a little money while my air conditioner isn't running! Why leave it going if no ones home? Winter may be coming but that thong bring summer on arrival!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install/looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest was easy to install and set up, looks great on the wall, haven't used all the functionality yet, but worth it to me already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New House New Thermastat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Thermastat and pretty much had to buy it within a week of moving into my new house. The ability to turn it on / off from my phone. Or be notified that something is wrong with my furnace when I’m traveling and instead of coming home to the pipes frozen you can get it fixed . Won’t own a home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to install and easy to operate from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother-in-law bought a Nest thermostat for their new house and raved about it! My husband and I read the reviews and were impressed with what other users had to say. We purchased the Nest thermostat and my husband was able to install it in about 30 minutes. It is so easy to program using a smart phone and had "learned" our schedule after a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this NEST Learning Thermostat and I can tell already it knows when I come and go, when to turn up, down, from activity and traffic patterns. It is now comfortable always. Well worth the price. I thought I could not install it but I did it myself with the simple online instructions. Well worth it. RJHamlin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, and it looks great on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product us very easy to use. I love that I can sit in my couch and control the temperature. I was already really diligent about adjusting temperatures when I get up/leave town so it isn't saving me any money on my electric bills. It is nice that I can set the thermostat as "home" before I get home from a trip so that the house cools off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and nice to be able to control away from home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup for beginners. Looks stylish. App works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the wires weren't clear (due to my old thermostat wires colors) where they should go a simple google search found what I needed in Nest support. It was a quick and easy addition to my existing Nest account. Took all of 30 seconds to configure once it was wired up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my NEST for about a month now and my electric bill has gone down by 25%. After another two months, this will pay for itself. My NEST uses the outside temperatures, humidity, and my cell phone to determine what temperature to set my house to so I'm comfortable. It knows when I'm home and when I'm away. This is technology at its best!

    I would recommend this to a friend
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