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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nest is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love controlling my devices from my phone. I wish you could add a third home since we have them at home plus two offices. We had to create a new account to add the third property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I am impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and app is easy to use. I was able to program the schedule easily. I added a sensor in the master bedroom, also easy to add to the system. It is too early to see if it will save me money as it claims. Over the next few months I will post another review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, accurate, efficient and very easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Great for Saving Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: As an extremely novice home renter, I called the 24/7 helpline that Nest provides. The amazing representative walked me through each step and made install simple and worry-less. It learns our schedules and makes the house comfortable when we're there and saves us money when we're away; all from our phones! Cons: None to report so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, super simple and easy install and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it 3 weeks now and I’m surprised with the ease of use and installation. The directions they give you are step by step and very simple. Plus it gives your home a bit of an upgrade as well. The app makes it easy to use. I will be adding temp sensors to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product installed in about 30 minutes works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Learning Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new furnace and decided to upgrade to a Smart Learning Thermostat. This works great. I can set a schedule for each day. Setup was super easy and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and user friendly. Great tool for home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install. East to use. Works great. Looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Homes Made Simple!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Smart Thermostat works great as a way to control the heat throughout our house from our HVAC system. Highly recommend this to others and get the Google temperature devices to ensure your house is warm during the winter and cool in the summer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best gadget yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my bill went from 130 per month to 102.00 I am have over joyed and saying $$$ while being so! this is the greatest thing yet. It will reduce your energy consumption ASAP. Connects with my A/C to know I am not home and reduces temperate so its not over working an empty home. would buy anything NEST again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So many features

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this smart thermostat and I don’t think we’ve even used half of them that are offered! I like to sleep cooler and if I forget to turn down the heat or turn up the air conditioning, I can do it right from my bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to save money. Easy to install with a little knowledge. If tech support needed they are a great help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat could easily be the best home gadget for 2016. Nest. Keep it up bringing awesome new & improve products. Best Buy. Keep it up bring those great discounts. Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great thermostat, easy to install - OK temp sensor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good: -easy to install -great phone app -connects with Google home The bad -the temp reader sensor is not the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work a varying schedule so I’m waiting to see how it works with learning my schedule. I’ve noticed a few times that it will think I’m home when I’m not. That could be the days I’ve gotten home later than normal but I’m not sure yet. It was fairly easy to install (although I am pretty handy so that probably depends on you skill/comfort level). Easy to set the app up on my phone and glad I can control it when I’m not home. Waiting to see if there is any noticable energy savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick learner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at knowing our schedule and saving us money when we’re gone. Learned our schedule quickly and it’s easy to make adjustments as needed. Installed in about 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my nest! I can turn the temp up or down whenever if you forget before you leave or as your coming home. It let's you know if your eco friendly with the temp you have. My favorite I don't need to get up in the middle of the night if I'm hot or cold to adjust the temp I can do it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has eliminated my energy conservation stress! It is so simple to install and program. Now I know that the house thermostat is set to the best level based on occupancy and typical work routines. Bonus is the ability to query it and control it with my voice from my Alexa and Google home speakers!

    I would recommend this to a friend
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