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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 16,031 reviews
  • Rated 5 out of 5 stars

    Is not compatible with Carrier Infinity Systems

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the Nest products. Planned on adding a thermostat to a second home. Unfortunately, found the Nest is not compatible with Carrier Infinity systems. Ended up installing the Carrier wireless thermostat. It works but not as easy & simple to use as the Nest. If compatible .... I highly recommend using a Nest thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable, Easy to Use, Plenty of Prog. Options

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date the Nest has worked wonderfully without any issues. It took a little time to program because of all the various options you have. But this is not a bad thing as you can set the cooling ranges along with heat ranges. No re-fiddling between winter and summer. Just switch between heat and cool and all set (there is a mode to do this automatically). Haven't spotted the option to set the schedules through the app if there is a way. I also would like to see a chart on time spent in efficiency in app, but this is just nit picky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Easy to control and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can save energy and money.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very reliable device. I can get a lot of information like the current weather and forecasting weather. The device can program the temperature to the desired setting by learning from the users constant settings. This device is a great addition to to the home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this. Worth its price in gold

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the nest e thermostat but gave it to a friend. The learning mode on this is already paying dividends. I also like that I can use the external thermostats in other rooms to help average out the temperature in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and even easier to operate. Needs some getting used to temp settings to achieve accuracy, but it is offset by the convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it learns your behaviors and runs the most efficient way possible based upon when you’re home. I also love being able to use my phone to change the temp. It’s nice when you’re in bed and get hot to be able to roll over and adjust it with your phone rather than getting out of bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was feed up with how my Honeywell thermostat didn't work right with my power company's energy saving program. I decided to try the Nest and no more problems! Plus it has more features and a better app. I've had it for almost 8 months and have no doubts that I made the right choice buying Nest.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our other property. Nice to turn the heat/ac on when we leave our home and walk in to a heated cabin, instead of showing up and waiting hours for the cabin to heat up. Only down side, is if your outside during the winter for along time, the thermostat senses your not there and goes in to sleep mode. Which could mean walking into the cabin with the temperature down 10-15 degrees. Needs a Hold Temperature option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement for 1st gen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last nest gen 1 went bad after 8 years was sending crazy info to my unit. Love the Neat and its functions Hope I get atleast another 8 years out of this one works with my best protect and google home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Two Nest Thermostats for Multizone Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect but slight issue recognizing my RH wire that powers the heat. Otherwise, love that the thermostat starting learning our schedule right away, ease of use, and how easy it was to setup (wiring and adding to our nest app). Nest is still showing an issue with RH wire not being detected but heat working as expected. Will keep an eye out to see how it progresses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd nest as my 1st was sold with house i sold. I had the opportunity of buying another and after long research of all the others thermostat i kept coming back to this one. What drawn us to it over and over again it how easy it is to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best smart thermostats on the market

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use! One of the best smart thermostats on the market. No more getting up to change the thermostat! Live the good life with smart home convenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. It helps me balance out my temps in the house. it does show humidity. Even I have it turned on Away assit. When Im out of the house it sense my phone isn’t here and it turn down the heat little bit. Great for enegry saver. cant wait see how my gas bill goes for the winter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you have kids!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to check on the status of my thermostat when I'm gone and not only fixing it if my kids turn it up too high, but making the temperature where I need it as I come home at a different time than normal. Love the eco mode setting and it was really easy to set up and use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to read. There are advantages and disadvantages to it learning your schedule as every now and then I don’t leave the house as early as usual so the heat gets turned down before I get out of bed. Also when I come home late the heat will already be on, when I’d rather it not be running when I get home. I haven’t downloaded the app yet, so after doing that I will be able to control the thermostat with my phone which may help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some work.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. But had to get it replaced once already due to the internal battery failing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of replacing my honeywell thermostat, until I see articles about smart home equipments. Thought to myself why not try first with the thermostat. The nest design is the best out there. When you compare it to the ecobee and honeywell smart thermostats, the nest's minimalist design, clickwheel function and easy to grasp menu items takes the cake. You can set it up fairly easily with the instructions in the box but you have to be careful to properly label your old thermostat wires and connect the corresponding colors in the nest. This thermostat is really convenient by controlling it with the nest app so the house is toasty warm when you come home or cool in the summer. Overall a very good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product and design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome nest product. Easy to use tell you how long your unit runs every day so you can program how you want or just put it on eco mode when you leave. And if you for get to do it, you can connect to it from your phone and do it. Very nice and clean design

    I would recommend this to a friend
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