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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 16,031 reviews
  • Rated 5 out of 5 stars

    Super easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. I have two of them in my house and they are super easy to use both on the device and through the web interface. I just wish they were about $100 bucks cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having fun getting use to the new Nest Learning Smart Thermostat. Works should reduce the energy bill as everything is costing more these days. Ease to install even with our outdated thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fuel saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using less fuel snd the house is warmer in frigid weather! Preheating means the house is already warm when I come downstairs and get out of the shower. No worrying that I forgot to turn down the heat. The unit was easy to install. Like it so much we bought another.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works well. I think over time it’s value will be realized. It was easy to install, took only a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it should. Easy to set up and adjust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a choice between neat or Ecobee Neat was much easier to install with no issues whatsoever , and it has already started saving me money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to be able to adjust temperature and turn on/off the heat and AC from my phone. In addition, it's cute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Nice to look at and very stylish Will be continuing to upgrade the house using the best system for the ecosystem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job - and how!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has not only helped reduce my power bill, but it has also figured out that I like it cool at night to sleep and not so cool during the day while I'm working at the computer. Additionally, it seems that it might even sense our house plants because they are looking much better than they used to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice thermostat, but is it necessary?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all make sure this thing is connected properly. If you connect a wire that isn't actually used by your system it will render the Nest Thermostat useless until corrected. I think it looks nice on the wall, but that's subjective. It's also nice having it tied into my Google Home eco system. That said, is it worth the money? I don't know. Probably not, but I have it now, and after I finally got it wired correctly I'm pleased with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat. I love the way it works with both Alexa and the Google mini. I can operate be asking the smart assistant or by using the Nest app. I also like that it knows by my phone location that I've left and adjusts the temp accordingly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The app works flawlessly but you can get confused with the many features this thermostat provides. I dont like the fact that it complains the internet connection is not stable and the thermostat wont recognize "away" status. I find that wrong since I have the nest indoor and outdoor cameras and they turn on automatically everytime we leave the house, so not sure why does the thermostat complain. Shoutout to the customer service. Very prompt in replying to emails and easy to chat with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my recent Nest purchase. I can turn my thermostat on and off from my bed or car. It makes life so much easier. Not sure what I was waiting for. The added feature is knowing the weather and temperature at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design with a few software gripes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works really well to manage the temperature in my home. I'm even able to manage it while I'm not there which is why I purchased it. Adding additional sensors can help manage temperature across multiple bedrooms so that you can be comfortable at night. My only complaint is that the app this functions on is iffy. Google can't decide if they want this to work on the nest app or Google home. Sensors do not work on Google home so you have to use the nest app. But Google is phasing that out soon. Another minor complaint is my thermostat will go into "away" mode if nobody walks in front of it every hour. (Google location services to detect your phone's presence doesn't work that well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works perfectly and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat takes care of its own. I do not have to set temperature after a few days after installation it learned what settings I was putting in. Very easy to use and the app works great. I also connected it my google home and now I can control it with voice commands as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have held off getting this for some time now because I figured I would need a pro to install but no! This was so easy to install. If I can do it anyone can do it. Loving it so far. eco mode when I'm away from the house is really saving energy for me. Also I like that I can run the fan whenever I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can buy cheaper thermostats that will do the trick but we love the Nest. After just a couple of weeks of use, it’s has learned our pattern. No more nights of forgetting to turn the heat down when going to bed because it has already done it for us. I also love being able to adjust the temp from my phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too early to tell how much money it's saving, but daily history reviews and first Nest monthly report seem promising. Controls our forced air AC, gas heat, fan, and whole house humidifier perfectly. Even will circulate air (heat) with fan while humidifying to maintain target temperature and target humidity without using gas. Works well with a myriad of 3rd party apps. Strongly suggest IFTTT, ThermoStats, Yonomi, and maybe even the Wink app, whether or not you have their hub. Loves: Auto away mode and "nest sense" features. Eco settings. Heat/Cool as a single mode. Didn't love: The nest is supposed to learn from your behaviour... your temperature preferences at certain times set. It's supposed to learn your schedule. It should be "learned" in 9-14 days and then continually refine is program. After 5 weeks, ours still hasn't learned. After a call with tech support and some experimentation, have discovered it doesn't learn times or temperasure from manually setting ECO mode. To teach it, you must manually change target temperatures in a heat or cool mode. Basically, you'll have to teach it twice, once per season. The lack of operation instruction included really sucks and would have helpful here. From an experienced user/tester to a prospective buyer: Yes, we forsee this paying for itself. Don't let the "Didn't love" comment scare you. Buy it. Install it. Install the Nest app on anyone's phone who frequently visits the place/house (family, trusted babysitter, grandparents, children). Take the three minutes to manually program temperature (heat AND cool) preferences based on sleep schedule only. Enable all features of "Nest Sense" from the owners app. Disable on-thermostat motion detection if you have large or many pets. The Nest will the know when you've left the house. It doesn't matter if it's scheduled work or school, or an unscheduled pleasure outing. You won't have to wait for it to learn anything this way, even from day one, if you follow these steps. Let the nest handle the rest and enjoy the savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the NEST as I was looking for convenience when it came to my AC/Heat Unit. I work an hour away from my home and I love being able to cool my home before I am there on a hot day. Also, my utility companies were offering some great rebates which work with NEST on certain Save Energy Days. Just an awesome purchase.

    I would recommend this to a friend