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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 207 Showing 4,121-4,140 of 16,031 reviews
  • Rated 5 out of 5 stars

    Get it get it on sale tho they always do

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 3 two for my house one for my mother works like a charm use from my phone set timers etc very easy install took about 10mins

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good design with a few software gripes

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works really well to manage the temperature in my home. I'm even able to manage it while I'm not there which is why I purchased it. Adding additional sensors can help manage temperature across multiple bedrooms so that you can be comfortable at night. My only complaint is that the app this functions on is iffy. Google can't decide if they want this to work on the nest app or Google home. Sensors do not work on Google home so you have to use the nest app. But Google is phasing that out soon. Another minor complaint is my thermostat will go into "away" mode if nobody walks in front of it every hour. (Google location services to detect your phone's presence doesn't work that well.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have two of these...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had many different thermostats but this is my favorite. Definitely better than Ecobee and Honeywell. My recommendation is to only run these if you have a Common (C) Wire. "Power stealing" can cause issues such as shorting out your circuit board on your HVAC. Nest has excellent customer service if you run into problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Smart Thermostat!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy to do on my own (not super handy here either), and the thermostat works perfectly, syncs easily with the app, and looks great. I'm not sure the "learning" it does over time really saves much on the bill (for us anyways), but love the thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and installed the Nest thermostat and so far it's great. Installation was straightforward and I found the Nest app very helpful during the installation process. Haven't had it long enough yet to determine energy saving or its impact on utility bills, but I am looking forward to tracking this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Being able to control the temperature from my phone is great. Also great this works with the remote temperature sensor so it can react to temperature in a room that is different than the thermostat install location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice & sleek

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Nest Thermostat & all it has to offer. Only reason for the 4 star versus the 5 is mine has a little glitch. You can set it up where it can tell if you're home by using your phones location but mine will switch to Away mode while I'm sitting in the house. Made a appointment for Geek squad to come out so hopefully that will remedy the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Start to Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had heard so much excellent word of mouth regarding this product from all of my friends. It is an excellent addition for someone wanting to create a smart home or just have a thermostat that can learn your patterns, and you can control remotely. The installation was super easy even if you have zero previous knowledge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Good quality . Easy installation. Has fulfilled its purpose. Energy efficiency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has truly impressed me with how far technology has come. Being able to use the product and it learn you schedule when you need cooling or heating becomes an awesome feature. Plus if its too cold when you are laying in bed not having to get up to turn on the heat becomes a huge benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the NEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 Nest Thermostats at our previous home, so when we moved, we made sure to purchase and install in new home! LOVE the control and ease of use! Not sure what the new merge with Google means in regard to 3rd party access, but we shall see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travelers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mostly to have control of our home while traveling. Have only had for three weeks. Like the way it lowers the temperature automatically when you're away for a few hours. Had electrician install but set up was easy. Will be interesting to see how well it works when we start our travels in 2018

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best WiFi thermostats I used. Easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just installed it yesterday. The directions were clear and easy to understand. I set it up fairly quickly and have never had experience with this kind of installment before. Love the option to control the temperature when we are out of town for guests that we have staying in our basement apartment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat that is easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about 15 minutes to install and program the first one, liked it so much to be able to control the temperature from the smart phone App that I bought a second one since I have 2 zones. It comes with a mounting pad if you need to hide the space of the old one, no need to buy additional parts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice thermostat for a good price, HomeKit lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of good things to say about this thermostat and very few bad things to say. Design, functionality are all great. My biggest gripe is that Google/Nest have not integrated this product with HomeKit so I can't use this with Apple Home/Siri. This is a poor decision hence the lower rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi quality construction, easy to install, and operate! Install was so simple I thought I did something wrong...5 minutes and it worked as designed! Programming straight forward and again took maybe 5 minutes...After a week or two it has learned enough to do it all on its own. Maybe a couple of tweaks here and there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up was very quick and painless. We love the way the product looks and it's functionality. We also received a rebate from our utility provider that helped to subsidize the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than a trained child.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas normally I would hire a small child to hold a thermometer and adjust the temperature in my house for me, the nest does the work of that small child with the added bonus of being connected to my cell phone. I also do not have to feed the nest so it is really going to pay for itself. Also, my house feels better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jury is still out...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The physical installation was very easy since I didn't have a special wiring configuration situation to figure out. The app made everything a breeze. The only thing I am not sure about is the AI functionality, it has not been adjusting the temprature and the data logs do not indicate it has been learning. So, why did this digital thermostat cost 3 times the amount of a basic digital unit? I'll wait and see for now.

    No, I would not recommend this to a friend
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