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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 16,031 reviews
  • Rated 5 out of 5 stars

    Keep it cool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat doesn’t need c wire most of the time so easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of smart thermostats on the market but I went for Nest because of it's sleek design and it's been on the market for a while now. Setup is very easy and their customer service reps are amazing. They walked me through every single step of the install. I have 3 of these thermostats and love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The flat black looks super classy in our house. Easy to install (and I'm not a handyman by any means). Love setting the temperature down when I'm on the way home. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd gen Nest for a double wide trailer we were living in and it paid for itself I a year (no joke). Built a house last year that had two heat and air systems so I used my old one and then bought a 3rd gen to go with it. They work together flawlessly. I'm now buying Nest Protects to replace my smoke detectors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for power savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a credit on my electric bill which covered over half the cost of the unit. It's as advertised and has great customer service. I had installation issues but it was my own fault (blew a fuse) and Nest customer care suggested. The ability to control from my phone is awesome and helps with the family comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! We had one in our old house and when we moved we had the Ecobee because we read it was the "best". We were wrong. We had nothing but trouble with the Ecobee and a so happy to be back with the Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use this at our second home. The wireless capability adds a piece of mind. I use it with a heat pump central air. I like the eco function and it notices when someone is home and automatically reduces energy use when no one is around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat and easy to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest thermostat. Moved from another smart thermostat company but this one is easier to use and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works as advertised. Programmable and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology, got this on sale for $200 then my energy company gave a $50 rebate, this was a no-brainer. Some energy companies are giving $100 rebates so be sure to check. This is an excellent start/addition to a "smart home". The copper color looks the way you would want it, doesn't look cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught on sale for 189 w/ googlr mini included. So I decided to Upgrade from Nest E to take full advantage of the new 2 stage system. Simple plug and play install. 2 stage capability allows the nest to choose which fan speed is necessary to meet the temp needs of the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is working out to be very good for me. It was very easy to install it my self in the house and is good for controlling it through my smart phone. It stores a x number of history of the how many hours of heater/AC was on and that provides good information about how i can minimize my bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my second Nest learning thermostat. We received one as a gift about 7 years ago and it worked so well that we ended up buying a new one when we bought our house. The features remained familiar and the app remembered our schedule. The wiring was easy, Nest is really good about providing intuitive instructions. As for the Nest app, it works well. We have a few Nest cameras and some Nest Protects and I can access everything from the Nest app. I have 3 of the Google Nest thermostats for other areas of the home and they do not work with the Nest app. This thermostat does work with the Google home app, so you can use that app for multiple Google Nest items. Overall, this little guy saves us money and helps with home automations. 5 stars!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item. Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old thermostat and followed the instructions provided. Had all the tools to install the Nest thermostat. Super easy. Once installed i followed the steps on the thermostat and had it up and running in no time. With the new thermostat i saw an improvement on my A/C usage. Worth the price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Learning thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google Nest Learning thermostat. I was able to set my preferred temps when I am home and when I leave for work. The eco feature keeps your place cool without consuming tons of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to a new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great alone, and even better with my nest Guard alarm system. It even integrates with my Google home hub. So very happy with it. As far as installation goes however, my advice is to engage with a Nest Pro installer, as my standard electrician did not hook it up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat itself was awesome and i loved it but i had to return it cuz i didnt have a C wire on my thermostat and hooking a new one up is too much work. But for the time it was hooke up and on, it worked great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brandon, thanks for your feedback. We´re sorry to hear that you had to return Nest Learning Thermostat. We're hoping you will have a change of heart and consider using Nest Learning Thermostat again. Please feel free to contact our support team for any questions or support needs you may have in mind. Our support channels are always ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    things works excellent. Super easy to install and the learning curve to is is very small

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first one over 2 years ago and have saved a tremendous amount of money on electric and gas bills since then. The ability to make adjustments from anywhere using the smart phone app is extremely convenient and helpful. Picked up more for other locations... a must have item for me!

    I would recommend this to a friend
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