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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16019 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers highly value the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate its simple installation and sleek design, while also enjoying the convenience of connectivity features. However, some customers note compatibility issues and concerns about the battery's performance. A few also mention that the price point and scheduling features could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 16,019 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic EcoConscious Device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because there was a rebate going on from GA Power. I had already been looking to replace my 15 year old digital thermostats and the rebates pushed me to going ahead and doing it sooner than later. Enough about the process.. I bought two and have to say that these have exceeded my expectation. They look AND work great, I can control them remotely and track how often your heat/cooling runs. While I've only had these for a month, I can't necessarily say they've saved me money, but the temperature in the house stays much more consistent than when my old thermostats were in control. Installation and setup were easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best most intuitive WiFi thermostat I've ever used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the first Nest product I have had. The whole Eco system compliments and integrates with each other. Smoke/Carbon monoxide detectors work alongside the thermostat as well as the Nest Hello doorbell. They all have the most comprehensive and easy to follow installation instructions as well as simple Wi-Fi connectivity steps. The app let's you see and control everything from your phone. Besides all of that these are very modern looking and state of the art devices to save energy and protect your home. Very highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Installed it

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent one-on-one service in Best Buy Appliance Dept. Employee walked me to the unit and back to his desk; confirmed I had 15 days to return if it didn't work with my new Central A/C; and completed the sale. Installation was stupid simple, since I went to the NEST website before Best Buy to confirm the existing wiring to my new dumb thermostat was compatible. Anyone reading this, please do that before purchase and save yourself a possible headache. Created NEST account online, installed iPhone NEST app and linked thermostat to account and app. Then linked iPhone LUTRON Caserta app to it since I have a LUTRON bridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good thermostat, screen is big, and easy to use. Setup was a breeze and I like how the proximity sensor lights up as you approach it. The wifi capabilities are easy to setup. The app on the phone, is very informative, it learns your habits and adapts to it. I have found myself using the app even at home to change the temperature to the desired level. I love the fact that as I am on my way home, I can adjust the temperature, so my home is nice and warm, or cool as I want. Definitely would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best smart thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the NEST Learning Thermostat so much that I have 5 of them. The primary reason is that (1) it is very easy to use (2) it brands in nicely with the room wall (3) controls remotely with iPad, iPhone, ... (4) very easy to setup scheduling (5) energy saving via smart sensing,,, I did setup all 5 thermostats by myself... however, for those who may not be familiar with the fundamental thermostat theory... it is better to call professional to install. The bottom line - I saved a lot of money on the heating bill!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is amazing. The instructions for installation are very easy. It only took me about 20 minutes to install it. Looks great. The interface is very user friendly. The thermostat runs checks to make your system is working properly and then learns your habits based on your settings for a few days to save you money. You can also control the thermostat from your smart device via the app and integrate into your compatible smart hub such as wink. A report is sent to you via email monthly to let know your energy consumption. I highly recommenced this thermostat and could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    control your home temperature from anywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run the NEST app on your phone & it will walk you thru the installation of your NEST device Now you can turn up the heat, turn down the AC, turn it off or on - from your couch, from your office, or from across the country You can program the thermostat hour by hour, but it will start to make small adjustments by itself based on past manual settings - or - you can give it min/max Temps, and it will keep the home within that range Easy to install & easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I would like to say is that the install instructions are amazingly simple. I have never wired a thermostat, and the in-box instructions got me about 95% the way there to do it myself, so I was very satisified with install. In terms of competency and features, this thermostat is fantastic. The ability adjust the temperature from anywhere is very convenient for travelers, in addition the device learns your habits and adjusts accordingly. To maximize the benefits of this device, pair it with google home, so that you can adjust the temperature with your voice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautifully, Comfortably Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to connect and even easier to use. I had it connected and set up in under 10 minutes. We love being able to control the temperature from any location in or out of the house; and it's especially pleasing to be able to access the Nest on a cold, rainy evening, while stuck in traffic and return home to the perfect temperature. The design is also so minimal it fits beautifully into any decor, visible without being an eyesore. We use ours with a 75-year old radiant heating system and plan to purchase another for use with our new A/C system in the spring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Smart Thermostat you can get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome easy to install and use Thermostat! Installation for this product just took less than 10 minutes. Once you get the Thermostat connected to your WiFi, its easy to control it from anywhere around the world. I use my Google Assistant to set temperatures using voice commands. After connecting to the WiFi and downloading the Nest app from the App Store, I recommend using the Geolocation feature in the Nest App to change the Thermostat mode between 'Home' and 'Away', which will save a lot of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install and Great for Remote Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the Google Nest. It was very easy to install (I did go to Youtube to get a better understanding of the wiring) and only took about 30 minutes to install. We typically keep the thermostat off because of our mild climate but when the temperature does get extreme, the wifi capability is great when we want the house temperature set comfortably before we get home. The nest is very intuitive to operate and looks great on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought 2, upstairs and downstairs. The instructions were really easy to follow. Our house is a little older, so we did have to manually connect an extra, exisiting wire to be the C-wire. Totally worth it. It's only been a month and it's the middle of summer, so it's hard to say if it's saving us money on energy usage, but it's so nice to be able to drop the temp from the app. Programming a schedule is easy, and it just looks so slick on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and stunning thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned an older version of the Nest Thermostat and had a few problems that were taken care of and replaced by Nest for free. I moved into a new house and bought two 3rd generation thermostats for the upper and lower areas of the house. They are easy to install (30 minutes) and very stunning on the wall compared to a standard squared thermostat. So far, I have no issues with both of them and love the ease of use with the Nest/Google app! Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and operation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my eye on the Nest Learning Thermostat for about a year, reading a lot of reviews before finally purchasing. Replacing our old thermostat with the Nest was very easy, though getting it seated so we could do the set up was frustrating. We finally got it seated correctly, but it took several tries. If that happens to you, don’t give up! Make sure all the wires are securely in place, too. It works well with our heat pump. Our home has remained at a comfortable temperature and the Nest learned our habits within a week.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It is easy to use and quick. You can adjust it from your phone as well. The only downside is that it doesn't have a removable battery. My unit wasnt getting enough electricity to maintain the battery and after a year it killed the battery and stopped working. I bought another nest and ran an extra wire to keep it charged and it has been flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great internet accessible thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy our new Nest system. We wave a two story home with separate up & down stairs thermostats. We installed tw nest thermostats. Setup was easy and the nest system learned our daily schedule. Manually setting away / home mode from our iPhone / iPad is easy. Temp adjustments are quick. One screen on our iPhones showing an overview of both is helpful. Detail screens showing usage info was eye opening. I am planning on expanding the system with other "works with nest" and IFTTT products for an overall home energy efficient (lower utility bill) system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice but pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Looks awesome, very easy. Only gripe I have is I make the range and it constantly changes it. Its constantly thinking, perhaps too much. and you'd think it would learn that i keep putting it back. But i like the range and the eco is cool. Overall its awesome and easy to use with the app. Love that i can change the temp away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing. Upgraded from old thermostat to this Nest. It works flawlessly and setup was a breeze. It is easy to use and the app is great. We can control it from anywhere. We didnt realize how bad our old thermostat was not reading or working correctly until we installed this jewel. I would not go any other way, they are definitely worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and easy to use thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest Thermostat to replace my failed older Honeywell thermostat from Vivint and it was one of the easiest and most intuitive installations I’ve ever done in my home. The product is beautiful and elegant in my hallway next to my security panel and allows me to use it with its dedicated app or can be controlled from my security system’s app. An excellent smart home product as expected of the Google Nest line of products. I would definitelt recommend it to anyone looking to have an easy to use thermostat that helps regulate their settings easier and better as well as having a good atarting point to have a truly intrgrated smart home ecosystem.

    I would recommend this to a friend