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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 16,031 reviews
  • Rated 4 out of 5 stars

    Love IT works google home devices

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, definitely hook up to google home if need tutorial get call google or go on line for specific set up display or other questions besides going to best buy as well. Love that can talk to google home besides the app for the setting .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having it a few weeks this is amazing and let’s not forget about the energy star rebate!! But seriously I noticed a huge difference in the responsiveness of my Hvac system and the simplicity of installing this unit myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can have voice control via Alexa. Can control it with my phone. It learns when we like to keep the temperature lower or higher and I don’t have to actually change it much anymore. Great addition to the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much simpler than a normal thermostat. Does a terrific job when learning patterns and i rarely need to touch it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more stress

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very awesome to control the home temperature from my phone and not have to go upstairs as both my knees are very bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is terrific! Just being able to adjust the temperature from the lower level of my condo is wonderful! No more taking the stairs just to adjust the thermostat. I'm looking forward to being able to turn it up on my way home when gone for a few days. So glad I made this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it’s smart home capable and I can change the temp from my phone. When my mom comes into town, I can adjust it to a more comfortable temperature and not have to change it before I leave from work in the morning. It is more convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The energy savings alone will have my Nest paid for by August. The installation was simple and I haven't even touched it (physically) since the first 2 weeks it was installed. The monthly reports are a great reminder of how much money I *was* wasting on heating and cooling an empty house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for controlling the temperature in my children’s rooms. Especially paired with the nest remote thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it at same time because I don’t have a common wire but when your heating your house turn on fan for 30 mins it will charge it I love having control of if it and knowing what my temp is in the house and using Alexa with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still better than most "smart" thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts that the Nest would live up to all of the hype. However, I found that it met the expectations and exceeded in some areas. I am also a SimplySafe user and was pleasantly surprised how well the two systems integrate to save you money on climate control while your are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Smart Thermo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thermostat though sometimes the learning feature does not fit since my schedule changes everyday. However it's worth it since you can turn off cool/heat wirelessly if you forget to do so before leaving the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, looks nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having it work with Alexa Echo and dot as well as the Nest app on the phone. Also appreciate it switching from heat to cool without a system change like our old thermostat. Kind of pricey, but with our moving toward smart home accessories (Hue, Alexa) it is a great addition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. This will definitely save my electricity bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always, Nest is the best.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 4th Nest thermostat (two in our previous house and 2 in our current one). Setup was easy and the online help is there if you need it. Love the way this thermostat works to help save energy and money. Wonderful product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big improvement over "yesterday-tech" T-stats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design love the remote management ability and the reporting. Easy install and wiring. These things Rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is Accurate and most easy to use. My house is warmer while costing less in heating bills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accurate tempatures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units were fairly complicated to install. It took a Tec Guy and a Electrician. They crossed the wires on the heat pump unit so it was in Aux heat mode. They nailed it the second time around. We are very happy with the nest 3rd generation thermostats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO EASY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new house and needed a new thermostat immediately…this was a great pick. I have never installed one and it was so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Successful HVAC Upgrade with Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the Nest to replace a Carrier brand communicating thermostat. Had to rewire the furnace and condenser boards but not a problem. Nest performing as expected. Great systems update!

    I would recommend this to a friend
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