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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 16,031 reviews
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned my apartment into a much better experience all by itself. The main winner for me was being able to measure the humidity in the house. It has made everything much more comfortable and is definitely saving us money. There are a few bugs with the phone application but nothing worth really complaining about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to turn on/off my A/C from anywhere as long as I have wifi! Great for if you sometimes forget to turn off A/C before leaving the house. So many great features for planned presets and learning capabilities. Great savings with SoCal gas rebate!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat. Easy to install and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have. The earlier one had no issues. Didn't ues the plate that came with it. Bought a separate stainless steel plate cover. Nest app is easy to use. It guides you how to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved into a new house that didn’t have a nest so we had to go get one. These things spoil you being able adjust the temperature from the phone or other home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wondeful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so easy to set up and install! No screwdrivers required - just stick the wires in as you push down a button. Responds well on my device. It's fun to stand in front of it and use my iphone to control it and watch it change on the wall. It senses the outside temperature (from the internet) and adjusts accordingly. I love the usage summary that tells me how many hours it ran every day. We had our attic re-insulated, and it was awesome to watch the usage go down afterwards on my device. The claim that this will pay for itself is no joke - I have had it for a month, and can see that it will happen. No wonder the gas company is offering a hefty rebate for this!! And that's something that has bothered me about Best Buy - they didn't mention the energy rebate at all. After buying it at Best Buy, I went to Home Depot to look at other cheaper options to replace my thermostat, and that's where I found out about the rebate. Needless to say, I kept it and have been more than happy ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching thermostats on line and finding out there is $100.00 rebate from ComEd for the Nest it made my decision easy. It was easy to install and setup. The mobile app is useful and again easy to use. Based on my last gas bill it looks to me it is saving me money as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Solid Smart Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter who owns or operates Nest (Google currently), their products are rock-solid and are extremely smart. Easy setup, quality metal construction, and great functionality make this the top choice in the smart thermostat market. If there was one thing that I wish would change, is the silly round design and UI. It works, but everyone else’s screens on nearly every other device is rectangular.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and setup with fan schedule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was done installation in half hour using their video. Good tip to photograph old thermostat wires. Creating the account and setting up Home/Away feature took some reading. I like the fan schedule feature of running it every 15/30 mins in an hour to keep the air circulating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to save money on your home heating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart thermostat was easy to install and program. Saving money for home heating is very important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for elderly parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad who has mobility problems. He is 92 and does fairly well with technology. He can now change the temperature in the house without trying to get to or work the thermostat. He has vision problems and the old thermostat was very hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation is all it is advertised to be. It was easy to install (seven wires) with the coding system provided. And, in only four days it had learned our basic use pattern. I would recommend this product to anyone who is replacing or upgrading their thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a nest thermostat since they had come out in 2011. When I sold my house they stayed with the new owner which helped with the sale. Well since buying my new house the Nest was one of my first purchase's very pleased to have them up and running again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent once up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest appears to be working well now, although it wasn't easy to get up and running due to wiring issues. I have a new home, and the wiring matched up with what nest indicated would be a match. Initially, it would set up, but then the battery drains, so it stopped working. We had to spend a lot of time in the attic with the wiring and actually consult our HVAC guys to come out and finish the job..... once up and running it is working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Very premium quality. Ease of use and easy installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 early version nests and bought this for a friend. I must say I like it much better, especially the ability to add a temp sensor in another room to better balance the overall zone . Still easy to install and had her do most of it so kudos to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is a must have. I got it at Best Buy for a discounted price and it works great. The installation was easy set up. I now save on my electric bill. Amazing look and it is just wonderful that you can change the settings when not at home. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spoil yourself with this thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade the thermostat in the condo I rent and live in. Such a pleasure! So nice to control the thermostat from my phone from anywhere. The thermostat gets familiar with your preferences. Very smart effective thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great thermostat with many options which helps controlling it. Another great thing is having the app which you can control it from anywhere. I do recommend the sensors they will help because one part of the house maybe cold and others hot.

    I would recommend this to a friend