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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16029 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 16,029 reviews
  • Rated 5 out of 5 stars

    Don't know how I lived without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect so far. Never need to worry about leaving my AC running again. I have 2 units and the thermostats work great. Love just kicking on the AC 30 min before I arrive home. It has a very good programming system, but I'm having to much fun watching with the app I have not set it up yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ability to turn on/off my A/C from anywhere as long as I have wifi! Great for if you sometimes forget to turn off A/C before leaving the house. So many great features for planned presets and learning capabilities. Great savings with SoCal gas rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to see what my current temperature is from anywhere. I had a habit of leaving my air conditioner on when leaving the house and I don't have to worry any more. It's also nice to set the temperature if I'm going to be home unexpectedly. Installation was super easy, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clean design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only got this thermostat for the esthetic of it because it looks very nice and clean my only issue is it always changes the tempeture when you leave the house even when u turn that feature off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy any other

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how customizable this is and how easy it wad to install and connect. If you are trying to not only save on your electricity bill but also make your home a smart home this is the place to start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I am very happy with my Nest Thermostat! I can’t really utilize the learning capabilities because I am always home but I am looking forward to maximizing the product soon. It works seamlessly with mynest hub.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, came undamaged, its easy to use, overall good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience to change temp settings from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After repeated request from family,purchased one only for now as I had rebates from utility comp.Waiting to see how much I can save on bills.Product working fine and pleasing design.May buy another one when price is low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spoil yourself with this thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to upgrade the thermostat in the condo I rent and live in. Such a pleasure! So nice to control the thermostat from my phone from anywhere. The thermostat gets familiar with your preferences. Very smart effective thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek Design while being energy and money saving! Disappointed that install was not an option despite being a BB Credit Card holder and Total Tech Member.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello MS12, thanks for sharing your post on your Nest Learning Thermostat. We're sorry to hear that you're unhappy with your options with installing your device. Your feedback here helps us understand our customers better when it comes to the products and services we provide. Rest assured that we'll relay this to the right team for potential improvements in the future. If you need further assistance or have additional questions, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google-Nest Learning Thermostat works well with my new Carrier AC unit, in auto mode the unit maintain real great indoor temperature to keep everyone comfortable. Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is still the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 early version nests and bought this for a friend. I must say I like it much better, especially the ability to add a temp sensor in another room to better balance the overall zone . Still easy to install and had her do most of it so kudos to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great thermostat with many options which helps controlling it. Another great thing is having the app which you can control it from anywhere. I do recommend the sensors they will help because one part of the house maybe cold and others hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has turned my apartment into a much better experience all by itself. The main winner for me was being able to measure the humidity in the house. It has made everything much more comfortable and is definitely saving us money. There are a few bugs with the phone application but nothing worth really complaining about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for elderly parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad who has mobility problems. He is 92 and does fairly well with technology. He can now change the temperature in the house without trying to get to or work the thermostat. He has vision problems and the old thermostat was very hard to see.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No buyers remorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, straight forward set up. Intuitive. Wish it was better intergrated with the google home app rather than needing to pivot to the nest app. Outside of that, absolutely love it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, JTeno! Thanks for your review of the Nest Thermostat! We're glad to hear you found the setup process easy and intuitive. We understand your wish for better integration with the Google Home app. We're constantly working on improving our products and user experience, and feedback like yours is valuable. In the meantime, although you can manage and change the settings with either Nest app or Google Home app, full features and functionality are found in the Nest app. Voice control with Google Assistant requires a compatible smart device (sold separately).

      If you need help with using the thermostat in the Nest app or Home app effectively, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Support could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great once it is setup, but I highly recommend checking your wires first. If you don't have a Common wire, it's likely you'll have issues. If you aren't handy, find someone who is or don't buy this. I also spoke to Nest customer support. Wasn't helpful and they couldn't solve my issue. They were nice, but support was lacking. With all of that said, once it is installed it is simple to use and is great to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't Go Wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a nest thermostat since they had come out in 2011. When I sold my house they stayed with the new owner which helped with the sale. Well since buying my new house the Nest was one of my first purchase's very pleased to have them up and running again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching thermostats on line and finding out there is $100.00 rebate from ComEd for the Nest it made my decision easy. It was easy to install and setup. The mobile app is useful and again easy to use. Based on my last gas bill it looks to me it is saving me money as advertised.

    I would recommend this to a friend
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