Customer Ratings & Reviews

Not much to say about a thermostat, but these are very convenient for controlling the temp from your phone or through your smart home without having to go to the actual unit or even be home for that matter. Highly recommend.

This thermostat randomly disconnected from the Google Home account and never would reconnect. It was awesome when it worked though.

Works as advertised plus more like learning patterns and detailed usage. With the app you can take control. I also installed myself. I have wiring experience. Instructions were detailed and presented well in the box. I really like it so far.

I live in a relatively small apartment and have not seen a huge reduction in my bill after switching to the Nest. However, the Nest does make it much easier to set and maintain a comfortable temperature than the analog thermostat that it replaced. It's also a comfort to me to be able to log into the app remotely and make sure that my apartment is being kept at a temperature that is comfortable for my pets at home.

Forget having to walk across the house if you forget to turn down the thermostat before bed! It only took a few days for the thermostat to start learning our preferences. Very happy with the decision to purchase.

A must have. I have two homes and this saves money by leaving it on eco. When I go from one home to another I can turn up the heat from one hour away. It works well with google home. It handles power outages well.

Love how customizable this is and how easy it wad to install and connect. If you are trying to not only save on your electricity bill but also make your home a smart home this is the place to start

I thought that this was a good purchase for my family as it does show us monthly summary reports on energy saved of "Leafs" earned. Also, I was very impressed with how simple the install was. I have since purchased other NEST products to have them all connect.

I purchased a nest thermostat. The product was faulty out of the box. I spent $80 for a certified tech to diagnose that my HVAC was perfect but that the nest product backplate was faulty. (The tech also stated this is a common problem with nest). I called nest customer service and the tech was condescending on teaching me how corporations regulations work and he could do nothing. I had all the paperwork to email to him but he insisted he could do nothing. I then explained I'd leave a review on the product and how he handled it by not reaching a compromise of some sort. I will be returning the 2nd nest product I had to purchase. All in all, I'm sure the product works great when it works but I hope you never need to use the customer service. The tech Mike was VERY unhelpful and even asked me if I worked for a company and I understood my regulations at work. What a rude guy. I told him I hoped that his company was recording this conversation. I'm sure they'll be talking to him on how the real world operates. #clueless. I will be posting this unfortunate experience on other websites as well. Hope this helps you decide what product is best for you.

Easy to set up. Looks good, works great. Still waiting to see how well the learning function works.

I only got this thermostat for the esthetic of it because it looks very nice and clean my only issue is it always changes the tempeture when you leave the house even when u turn that feature off

Very easy to use thermostat and I really like the eco mode. I also like that it shows you your usage day to day! Extra perk to be able to control it from your smartphone.

I love this thermostat. It lets me control it from anywhere. The scheduling is nice as well, but someone is always home at my house all day so it doesn’t do me much good to be energy efficient in that manner. If you love new tech, I highly recommend this!

It's been up for a few weeks and has started to learn our patterns. It's easy to use and seems to keep temperature very steady. Hoping that my electric bill will start coming down but have not had it long enough to see any results yet.

THIS IS THE BEST THERMOSTAT WE HAVE EVER HAD INSTALLED--WORKS GREAT ADAPTS TO WHAT YOU LIKE TEMPERATURE WISE--THE VOICE ACTIVATION IS A REAL PLUS FOR MY HANDICAPPED WIFE-- WE JUST LOVE IT--GET THE NEST

The Nest thermostat works very well on ots own. But I do have to say, I love that is works with my dehumidifier as well.

- Easy installation. - Easy setup. - Works as advertised. - Enables energy rebates.

After doing everything both the website and directions told me to do multiple times, the system just wasn’t compatible with my heating system even thought it said it was. I do not knock the Nest itself, just wasn’t compatible for me. Would have loved if it was.

This thermostat has saved us so much on our electric bill. The best thing about it is that it knows when you aren't home. I love it! You can also adjust it from your phone when you are away. Came in handy when I was out of state and forgot to change the program.

It is nice to be able leave the house and have the furnace or air to turn off automatically. It is nice to turn the heat on before I get home from a vacation. It was challenging to set up with my two stage furnace. I had to call for help. The tech help was very knowledgeable. Make sure you take a picture when removing the old thermostat in order to help get the wires in the correct places.