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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 16,031 reviews
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice yet! Best way to stay cool warm comfortable with no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on Black Friday and it has exceeded our expectations. Both simple to install and simple to set up, knowing we have full control even when we're away from the house is great. Plus, nothing beats not having to get out from beneath the covers to turn up the heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old thermostat with the Nest. I'm not a very handy person but was able to follow the instructions easy enough to set it up. The Nest does a good job of remembering what temperatures you use at different times of day. But if temperatures fluctuate, then you have to adjust anyway. The biggest disadvantage for me is not being able to run the furnace fan by itself. The app is great for keeping an eye on temperatures when your away, and adjusting it while away. Overall I like it, and am on track to receive the incentive that should help reduce it's initial cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to warm your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my father for Christmas and he is fascinated with it. It's been two weeks since we programmed it and it's already learning his schedule (like the product was advertised). It shows the forecasted weather which is convient since he works outdoors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product due to my first gen nest finally giving out. Same day pick up within a couple hours and easy install. Has been an amazing purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a coupon for 75 dollars off from my gas company so I couldn’t pass on that deal. It works great. Having the ability to turn on the heater or A/C from my work so the house is the perfect temperature when I get home is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week the nest has our schedule down pat. Knowing our schedule we wake up to a warm house, get home to a warm house. Nice not having to go and adjust all the time, did I mention being away in Florida and still being able to keep tabs on our house in Michigan. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the “smart” thermostat it replaced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the best smart thermostat for anyone that wants one that just works once it’s installed. The contractors that Billy my house didn’t properly hook up the neural wire and that caused issues on initial setup but once that was figured out it’s worked without issue since. Much more reliable than the Honeywell smart thermostat the contractor installed. Could have been partly the wiring, but there smart service seemed to often have issues for the Honeywell that the nest hasn’t had. Smart functions won’t work when the internet goes down, but you can still control at the unit which was not an option with the Honeywell thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with my new thermostat. I couldn’t believe I was actually able to install it myself! It works great and is user friendly. I love being able to adjust the temperature without getting out of bed at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it more every day

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, I know it is saving me money. Love that I can change the temp before I get home or with my google hub just by talking. Don't even need to get out of bed to make the house warmer or cooler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup no need for an HVAC guy. Any issues nest will help you through the setup process and I already noticed a significant difference in my monthly energy bill. Doesn't compare to any smart thermostat on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for the best and found it ! Don't waste your time purchasing anything else. The nest thermostat is amazing, we love it and it's already saving us money on our electric bill. Easy to install and easy to use, great app. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install. So nice being able to control temperature from the phone or via Google Home! We are hoping it will save us money in the long run, but too early to tell so far. Probably going to be getting one for our second thermostat at point as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostats. Easy to install and use. Integrates well with Google Home and Home Assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart house addition

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new home and have tricked it out to make it a smart home. This was the first step in accomplishing this. Very easy to use and is setup on my phone. Has saved me enough money to cover its cost in the first year!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy (Energy-saving?) wireless WiFi Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I like it. Very complicated to operate so I'm not sure I'm getting the full use out of it. A little confusing too. I love the remote access and it pair with remote temp sensors with is very helpful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Sundy. Thanks for sharing your review about your Nest Learning Thermostat. We’re glad to hear that you like the device. We appreciate your feedback and have taken note of it. The Nest Learning Thermostat uses self-programming technology to learn as you heat, calculating what times of the day you prefer it to be warmer or cooler. Visit this link to learn more: https://support.google.com/googlenest/answer/9247510

      If you have additional inquiries, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest Nest

  • Rated 5 out of 5 stars

    We love the Nest features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, programmable, easy to use app, learns your heating habits. We have 3 and installed 3. They work great. Also works with Alexa App. Can be used for air conditioning too. Check your state to see if they offer a heating/cooling rebate. Vermont did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nest is an eye catcher and a conversation started. When discussing how it helps conserve energy and lower my bills, and that our local energy company offers a rebate to purchase, it seems like an easy decision. My friends and family are looking into getting their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Convenient Device Ever Purchased.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I've resisted buying a smart thermostat even though I am an early adopter. Last summer came home to a very hot house and it took hours to cool down. Bought this and within 15 minutes was using my phone to turn on AC via remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot better than 2nd Generation nest product. Read reviews of second generation product and also looked at it. All the issues from previous generation are resolved in this 3rd generation one and it looks awesome as well.

    I would recommend this to a friend
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