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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers have good things to say about the product's ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also frequently highlight the simple installation process, elegant design, and seamless connectivity as standout features. While the vast majority of feedback is positive, some customers suggest carefully reviewing compatibility requirements before purchase and have noted concerns regarding battery longevity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 234 Showing 4,661-4,680 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the best purchases. Now I am glad my thermostat broke. Easy to install. Works well. Although the better price was through National Grid, BB doesn't price match to them, so shop around folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is nothing negative about it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing negative about it. Just have to get used to it. It’s called “learning thermostat”. You can let it learn of your pattern or have under your full control, locally or remotely through your cell phone!!! Nice product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Way to go Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important part of a smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with the Nest Thermostat. With it I can review its settings and usage throughout the day. It was easy to install and very easy to use plus I got a rebate. It is less complex than the model that came with my home and that makes me happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something that did not need C Wire, found this. Very convenient, now I get to control my temperature from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat is the way to go! It learns your usual settings in a short amount of time, and makes a noticeable impact on utility bills. I can control temperature settings from anywhere! I highly recommend it to others!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic product that is so convenient to use. We can set the temperature and it learns our habits. We love it. It evens sends a notification when it’s time to change the filter. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use when you’re on the go and want the house cooler or warmer when you get hone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google-Nest Learning Thermostat works well with my new Carrier AC unit, in auto mode the unit maintain real great indoor temperature to keep everyone comfortable. Will recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price, excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went on an usual sale and bought it immediately. Allows easy access and control for my second home, which I cannot always be there. Easy display and lights up when you are nearby. Highly recommend and also be sure to get your local utility rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat and app!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing more convenient than changing the temperature, using the Nest app from the comfort of your bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest smart thermostat is really efficient. I am enjoying the features. It was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, easy operation, great savings on heating and cooling. This is the second Nest thermostat I have bought. Now I can control both thermostats in my house remotely.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I got a lemon.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really enjoying my Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that I can regulate the thermostat from my phone from anywhere. So 15 minutes before I come home I can change the thermostat to a higher temp so my house is nice and warm when I get home or turn the ac on cooler in the summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever.. our air conditioner works way more efficient and our rooms are cooled upstairs when before it was always hot. Love, love, love this thermostat. We also bought the room sensors to help balance everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use once you learn that app really help with controlling temperatures drop the case after setting schedule literally set it and forget it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest - great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product. Easy to use and understand. App is simple. The learning nest is not really necessary if you will mostly have it on a schedule. Standard nest is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new home has 2 zones and this second Nest thermostat works beautifully with both my girlfriend and my smartphones. Additionally this thermostat functions with our Amazon Echo so voice commands from the kitchen control the thermostat. Beautiful equipment.

    I would recommend this to a friend
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