Customer Ratings & Reviews

I was unable to set up my 4 wire thermostat using the online utility. I called Nest support and the support specialist was very apologetic and helpful but was unable to resolve my issue after more than an hour of effort. He finally concluded that it was bad and sent me a replacement. This time I called a Nest recommended technician to install it. He initially had the exact same problem I did. I told him it was a heat pump, so he wired it differently than the instructions and it worked. When I was ready to install the second one, I looked at what he did, combined with what I found online, and successfully installed the 5-wire thermostat myself. After surviving that struggle I am now happy to report that they both work very nicely and I have received my rebates from the power company.

It was easy to install and I liked that it came with a cover plate large enough to cover the area from the old thermostat. It learns well and works even better with the more input that you provide. I don't have any other "connected" devices, but am interested in getting some. I don't know how the Nest can monitor heating and cooling differently based on which room is occupied without having a multi-zone system though.

I was not impressed with thermostat that came with home, after few months, decided to check this out and Geek squad came and installed this, very good product.

I bought this Thermostat to help me better control my A/C and utility bill. What I discovered was a easy system to use and control on the go. It’s so smart it learned my patterns and started adjusting the Temperature for me. It can understand when you’re gone and set things up for that. The app is simple and it also works with all my Nest products. I’m sold on Nest!

There is nothing negative about it. Just have to get used to it. It’s called “learning thermostat”. You can let it learn of your pattern or have under your full control, locally or remotely through your cell phone!!! Nice product!

The Nest learning thermostat is the way to go! It learns your usual settings in a short amount of time, and makes a noticeable impact on utility bills. I can control temperature settings from anywhere! I highly recommend it to others!

I am very pleased with the Nest learning thermostat. It is very easy to set up and easy to install the app on the phone. I would definitely recommend it to anyone looking for a new thermostat.

Its nice to know i can save money by using this device..its designed specifically to meet the needs of my household

After reading many reviews, I finally settle on the Nest 3. Simple installation and set up. Has learned my family's routine and changes temp based upon it. Love the fact I can turn the temp up when driving home from vacation so it's nice and warm when we get there.

It went on an usual sale and bought it immediately. Allows easy access and control for my second home, which I cannot always be there. Easy display and lights up when you are nearby. Highly recommend and also be sure to get your local utility rebate!

I am quite pleased with the Nest Thermostat. With it I can review its settings and usage throughout the day. It was easy to install and very easy to use plus I got a rebate. It is less complex than the model that came with my home and that makes me happy.

I went from a standard a/c control panel to the nest thermostat and am very surprised how useful and easy to use it is. I love it’s learning algorithms and ability to change anything wherever you are.

Easy to use and to install. Originally purchased an Ecobee but it was incompatible with my HVAC system. The Nest automatically adapted and saved us $$ from not having to hire a HVAC person to re-wire.

Works great and makes your home look luxurious. I have a two story home and buying two units is quite costly but it helped my AC system

Best purchase ever.. our air conditioner works way more efficient and our rooms are cooled upstairs when before it was always hot. Love, love, love this thermostat. We also bought the room sensors to help balance everything.

I purchased the thermistat after reading reviews. Installed and thermostat worked for a week. Woke up at 2 in the morning to a chilly house. Furnace was off. Called Nest and spent two hours on the phone with them trouble shooting. I was impressed with how much they helped. The internal battery was dead and the tech determined that it was because my router was conttantly pinging it keeping the radio on. I hadn't seen my router on the list of incomparable devices but he thought it was. We decided to try charging the battery using the USB port for a day and seeing if it started working. I installed an old thermostat in the intermediate. When I tried it a couple days later the battery was still dead. I didn't have time to mess with it so just returned it to Best buy. A couple days later a senior Nest tech called to ask about it. He said my router was comparable and that given the battery wouldn't charge the charging circuit was bad. I was actually very impressed with the service team. I will probably try another Nest thermostat when I get the time. While working it performed well. I had it connected to our Logitech Harmony system and it worked well together.

Easy to use, love that I can regulate the thermostat from my phone from anywhere. So 15 minutes before I come home I can change the thermostat to a higher temp so my house is nice and warm when I get home or turn the ac on cooler in the summer.

I absolutely love this device and having the ability to adjust the temperature from anywhere, The eco notices are also great to help save on cost.

I bought this as a replacement for a Nest Thermostat that I had purchased about 2 years ago. Love the interface and the app is slick. Functionality is great being able to control the HVAC from anywhere. I'm just hoping that the first one I had was a lemon to stop working after less than 2 years. We'll see how it goes with the new one.

Great product, installation was straight forward.Nest devices are easy to set up and sync well with other nest devices.